Quality Coordinator

1 week ago


Wythenshawe, Manchester, United Kingdom NS Resource Group Full time
My client is a privately owned business across Australia and New Zealand.

They are a market leader in the auto sector with established and developing businesses across accident replacement vehicles and management and subscription car ownership.

The businessis fast-paced and dynamic, with an aggressive growth agenda for 2023. Due to expansion, they are looking to recruit a Quality Coordinator to join their growing team in the UK.


You will be responsible for completing quality assurance reviews of files relating to the accident management side of the business whilst supporting the afterhours inbound call activity from customer who have been involved in an accident and needed assistance.


Responsibilities

  • Working to an established QA framework, reviewing file integrity to identify missing information and adherence to compliance.
  • Collating information and reporting on file quality to relevant person/s.
  • Communicate feedback to Claims Team Managers on any rectification required on files.
  • Support the continuous improvement of work processes and efficiency by identifying trends and gaps in file quality
  • Handling inbound calls from customers who have had accidents and need assistance
  • Updating database or software with customer information & accident description
  • Organise UBER/Taxi trips for customers

Skills & Attributes

  • Experience in quality assurance or claims management/vehicle leasing is important
  • A customerfocused approach along with a "can do" attitude.
  • Having a confident phone manner with the ability to succinctly answer customer questions
  • An eye for detail and effective record keeping.
  • Proven track record of analytical and reporting skills.
  • Excellent time and task management
  • A passion for helping others and delivering excellent customer service. The ability to show empathy & understanding.
  • Understanding of basic business metrics and how they influence performance
  • Ability to work in a global team and autonomously.
  • A willingness to learn, develop and grow within your role.
  • Knowledge of the insurance, credit hire, and motor vehicle hire industry is highly desirable but not essential.
High level of professional customer service & empathy

  • Wythenshawe, Manchester, United Kingdom Ralph Recruitment Full time

    Our client is an independent recovery services firm with a fresh perspective. A market leader in the auto sector in Australia, the company is fast-paced and dynamic. Putting their customers at the centre of everything they do whilst valuing and nurturinga progressive and continuous improvement cultureThis is a really varied role being the out of hours cover...


  • Wythenshawe, Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    The post holder will have responsibility for ensuring patients are seen/treated in a timely manner and in accordance with waiting list principles and relevant target dates as detailed in the Trust Access Policy.The post holder may be expected to contribute to the provision and smooth running of a front of house / reception service, ensuring customer service...


  • Wythenshawe, Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    The Sustainability Officer will work as part of a team to develop, plan and implement sustainability initiatives as part of the Trust's Green Plan.The role will include delivery and development of sustainability behaviour change and staff engagement programmes, supporting sustainability communications both internally and externally, and managing and...


  • Wythenshawe, Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    This is a demanding role which will require an adaptable and flexible individual with a proven ability to prioritise their own workload and demands from senior colleagues. You should have an eye for detail and use the utmost discretion when dealing with any confidential matters.You'll be an integral part of the team that is key to the successful delivery of...


  • Wythenshawe, Manchester, United Kingdom Reed Engineering Full time

    Production/Project EngineerJob Type: Full-timeLocation: WythenshaweSalary: (phone number removed)We are seeking a Project/Production Engineer to provide essential engineering support for a manufacturing facility. The ideal candidate will be responsible for managing manufacturing orders, workloads, Bill of Materials, and related documentation. This role...


  • Wythenshawe, Manchester, United Kingdom Reed Engineering Full time

    Production/Project EngineerJob Type: Full-timeLocation: WythenshaweSalary: (phone number removed)We are seeking a Project/Production Engineer to provide essential engineering support for a manufacturing facility. The ideal candidate will be responsible for managing manufacturing orders, workloads, Bill of Materials, and related documentation. This role...

  • Bid Writer

    1 week ago


    Wythenshawe, Manchester, United Kingdom CorEnergy Ltd Full time

    Company Overview:CorEnergy is part of Sureserve PLC, a company which delivers heating services for social housing, EV charging, smart metering and renewable energy generation, reduction and battery storage solutions predominantly within the public sector. The Group has over 3,000 colleagues and revenue of £244m.CorEnergy is a Group company specialising in...


  • Wythenshawe, Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    Job summary This post is based at Wythenshawe Hospital.CARDIOLOGY DIRECTORATE REGISTERED NURSE BAND 6 Permanent Post - part time (will include weekend working) We are seeking an enthusiastic, self-motivated and flexible individual to join our team of non-ward bases nurses who provide numerous services within the cardiology department. Applicants...

  • Quality Coordinator

    3 weeks ago


    Wythenshawe, United Kingdom NS Resource Group Full time

    My client is a privately owned business across Australia and New Zealand. They are a market leader in the auto sector with established and developing businesses across accident replacement vehicles and management and subscription car ownership. The businessis fast-paced and dynamic, with an aggressive growth agenda for 2023. Due to expansion, they are...


  • Wythenshawe, United Kingdom MERJE Full time

    Operations CoordinatorThis company is seeking an experienced Operations Coordinator to join their innovative team who deliver a premium service to their customers. The role involves providing high-quality administrative and executive support to management, primarily the Operations Manager. The RoleThis role involves ensuring that all orders are processed,...


  • Wythenshawe, United Kingdom MERJE Full time

    Operations Coordinator This company is seeking an experienced Operations Coordinator to join their innovative team who deliver a premium service to their customers. The role involves providing high-quality administrative and executive support to management, primarily the Operations Manager.  The Role This role involves ensuring that all orders are...


  • Wythenshawe, United Kingdom MERJE Full time

    Operations Coordinator This company is seeking an experienced Operations Coordinator to join their innovative team who deliver a premium service to their customers. The role involves providing high-quality administrative and executive support to management, primarily the Operations Manager.  The Role This role involves ensuring that all orders are...


  • Wythenshawe, United Kingdom MERJE Full time

    Operations CoordinatorThis company is seeking an experienced Operations Coordinator to join their innovative team who deliver a premium service to their customers. The role involves providing high-quality administrative and executive support to management, primarily the Operations Manager. The RoleThis role involves ensuring that all orders are processed,...


  • Wythenshawe, United Kingdom MERJE Full time

    Operations Coordinator Manchester Based Mon-Fri 9am-5pm Salary £25,000 + benefits  This company is seeking an experienced Operations Coordinator to join their innovative team who deliver a premium service to their customers. The role involves providing high-quality administrative and executive support to management, primarily the Operations...


  • Wythenshawe, United Kingdom MERJE Full time

    Operations CoordinatorManchester BasedMon-Fri 9am-5pmSalary £25,000 + benefits This company is seeking an experienced Operations Coordinator to join their innovative team who deliver a premium service to their customers. The role involves providing high-quality administrative and executive support to management, primarily the Operations Manager.The...

  • Quality Inspector

    2 weeks ago


    Wythenshawe, United Kingdom MILO recruit Full time

    **Workshop Inspector** Join our esteemed team as a Workshop Inspector within our workshop facility, specialising in the manufacturing and repair of rotating equipment for the oil & gas sector. We pride ourselves on delivering top-tier quality and precision, making us a leader in our industry. **Key Responsibilities & Duties**: - Conduct meticulous...


  • Wythenshawe, United Kingdom MERJE Ltd Full time

    **Monday - Friday 9am-5.30pm** **£25,000 - £27,000 Annual Salary** **Location: Wythenshawe** Do you have 12 months recent Training experience? Are you looking to Progress and take your career further? **About you** As a Quality coach, you will be engaging with staff across operations acting as positive role model, promoting yourself and representing...


  • Wythenshawe, United Kingdom Manchester University NHS Foundation Trust Full time

    An opportunity has arisen for a Patient Flow Coordinator on ward A6. Ward A6 is a 28 bedded surgical receiving ward taking direct admissions from accident and emergency, clinics and SACRU. Ward A6 provides care to mixed surgical specialty, including general surgery, urology, orthopedics and ENT. Good discharge planning starts on admission and is essential...


  • Wythenshawe, United Kingdom Manchester University NHS Foundation Trust Full time

    Job summary An opportunity has arisen for a Patient Flow Coordinator on ward A6. Ward A6 is a 28 bedded surgical receiving ward taking direct admissions from accident and emergency, clinics and SACRU. Ward A6 provides care to mixed surgical specialty, including general surgery, urology, orthopedics and ENT. Good discharge planning starts on admission...


  • Wythenshawe, United Kingdom Manchester University NHS Foundation Trust Full time

    The post holder will be responsible for providing administrative services to multi-disciplinary team meetings, assisting the Cancer Pathway coordinator (CPC) and liaising closely with the clinical teams, particularly the specialist nurses to ensure that all relevant cancer patients, including all newly diagnosed cancer patients are formally reviewed. They...


  • Wythenshawe, United Kingdom Manchester Surgical Services L Full time

    Job Details Job Title: Patient Pathway Coordinator Division Surgical Department: Elective Responsible and accountable to: Service Manager **Salary**: 22 - 25K upwards depending on experience **Location**: Wythenshawe Manchester Job Purpose The post-holder will provide an efficient, confidential, and professional administrative service in support of...


  • Wythenshawe, United Kingdom Manchester Surgical Services L Full time

    Job Details Job Title: Patient Pathway Coordinator Division Surgical Department: Elective Responsible and accountable to: Service Manager **Salary**: 22 - 25K upwards depending on experience **Location**: Wythenshawe Manchester Job Purpose The post-holder will provide an efficient, confidential, and professional administrative service in support of...


  • Wythenshawe, United Kingdom Manchester University NHS Foundation Trust Full time

    The post holder will have responsibility for ensuring patients are seen/treated in a timely manner and in accordance with waiting list principles and relevant target dates as detailed in the Trust Access Policy. The post holder may be expected to contribute to the provision and smooth running of a front of house / reception service, ensuring customer...

  • Events Assistant

    2 weeks ago


    Wythenshawe, United Kingdom Timpson Full time

    About the job Events Assistant **We have an exciting opportunity for an Events Assistant to support the Facilities Manager at our fantastic facility in Wythenshawe.** The hours for this role are scheduled on a rota basis with internal and external events taking place Monday to Sunday including some evenings therefore flexibility to meet the diary needs is...


  • Wythenshawe, United Kingdom Manchester University NHS Foundation Trust Full time

    The Sustainability Officer will work as part of a team to develop, plan and implement sustainability initiatives as part of the Trust’s Green Plan. The role will include delivery and development of sustainability behaviour change and staff engagement programmes, supporting sustainability communications both internally and externally, and managing and...


  • Wythenshawe, United Kingdom NJR Recruitment Full time

    **Technical Administrator** **Wythenshawe - Hybrid** **Excellent career progression opportunities in a BCorp accredited business** **This role would suit a Graduate with a relevant food science degree or a QA / QC Administrator looking for career progression.** Our client is a well-established FMCG business that is dedicated to delivering high-quality and...

  • Production Manager

    3 weeks ago


    Wythenshawe, United Kingdom Williams Manufacturing Full time

    Production Manager (Plastics Manufacturing)Manchester£40,000 to £45,000 DOE + Healthcare + Life cover + Pension + 25+8 days holiday42 Hour Week. Monday to Thursday 07:00 – 16:30, Friday 07:00 to 14:00ARE YOU AN EXPERIENCED PRODUCTION MANAGER WITHIN A PLASTICS MANUFACTURING ENVIRONMENT?Production Manager sought within a specialised plastics manufacturing...

  • Production Manager

    3 weeks ago


    Wythenshawe, United Kingdom Williams Manufacturing Full time

    Production Manager (Plastics Manufacturing) Manchester £40,000 to £45,000 DOE + Healthcare + Life cover + Pension + 25+8 days holiday 42 Hour Week. Monday to Thursday 07:00 – 16:30, Friday 07:00 to 14:00 ARE YOU AN EXPERIENCED PRODUCTION MANAGER WITHIN A PLASTICS MANUFACTURING ENVIRONMENT? Production Manager sought within a specialised plastics...