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Banqueting Supervisor

3 months ago

London, Greater London, United Kingdom Marriott International, Inc Full time

Job Number

Job Category Food and Beverage & Culinary

Location St. Pancras Renaissance Hotel London, Euston Road, London, London, United Kingdom VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

_Let your passion for discovery become a career. Explore, discover, share and inspire at St Pancras Renaissance Hotel_

Position Summary


As a Banqueting Supervisor at St Pancras, you are responsible to provide a professional high level service throughout the pre-event and post-event phases.

Responsible for all on-site details for executing group events, develop and follow checklist/itinerary and troubleshoot event related problems.

Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events.

Design, confirm, and communicate room layouts and set-up requirements for special events.

You'll need to know your stuff:

  • Product (food & beverage), room set-up, hotel navigation, storage areas, food hygiene, service knowledge is essential.
  • Knowledge of overall hotel operations.
  • Knowledge of Health, Safety and Hygiene (sanitation, cleanliness).
  • Knowledge of Events, BEO's, setup types, standards of service and brand standard requirements is key in this role.
  • Ensures compliance with Marriott Operating Standards to maintain brand integrity.
  • Prepares event documentation and coordinates with Sales, hotel departments, and customer to ensure successful delivery of hotel events of least complexity.

You'll be expected to deliver on the following:

  • Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.
  • Coordinate tasks and work with other departments to ensure that the department runs efficiently.
  • Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.
  • Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
  • Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).
  • Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties. Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.
  • Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).
  • Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA, departmentspecific procedures such as food standards)

Perks you deserve:

  • Free St Pancras Experience including plus one.
  • Free Access to the Gym and spa.
  • Free meals at work
  • Free uniform & drycleaning service.
  • Free enrolment of Perks at Work
  • Access to unlimited deals of retailers and more.
  • Discount of 50% in any of the St Pancras outlets.
  • Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.
  • Travel Loan.
  • 20 days holiday increasing with service.
  • Annual Performance Review pay.
  • Cycle to work scheme.
  • Recommend a Friend scheme £500 £800.
  • Employee Assistant Program.
  • Comprehensive Training and Development program.
  • Awards and recognition celebrations and many more.
  • Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
  • You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn't find in a travel guide. If this sounds like you, you're in the right place. You've got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours. That's why we're not just looking for anyone. We're looking for someone like you.