Customer Advisor

2 weeks ago


Bath, Bath and North East Somerset, United Kingdom Touchstone Full time

At Places for People, we focus on hiring individuals rather than just treating them as numbers. If you find a job that catches your interest, feel free to apply - you might be the perfect fit for our team. While experience is valued, we prioritize candidates who embody our People Promises. We seek individuals who demonstrate integrity, enthusiasm, a growth mindset, a sense of community, respect, and passion for their work. Being the UK's top Social Enterprise, we are committed to fostering inclusive and thriving Communities for both our Customers and Employees.

So, what are you waiting for? Join a Community that values you

More details about your role

Your primary responsibility will be delivering exceptional customer service to residents, ensuring client expectations and SLAs are met while adhering to legal and contractual obligations.

This role demands a customer-centric approach, involving interactions with a diverse range of customers, including handling challenging situations at times.

You will be the key point of contact for residents throughout their tenancy, striving to provide top-notch customer service.

The position is for a 12-month fixed term to cover maternity leave until 2025.

For more details, please refer to our job profile on our website.

More about you

The ideal candidate will have a strong passion for customer service and previous experience in a customer-centric role. If you are a recent graduate eager to kickstart your career in the property industry, this could be the perfect opportunity for you. Training will be provided to equip you with the necessary skills for success.

If you excel at organizational tasks and enjoy juggling multiple responsibilities, this role could be an excellent fit for you.

We are seeking an individual with a people-first mindset and a spirited attitude.

Benefits

We are a dynamic and ambitious organization, offering plenty of challenges for you to tackle.

We believe in continuously enhancing your experience, which is why we provide a comprehensive benefits package with every role, including:

Competitive salary, with an annual salary review Ongoing training and development opportunities

What's next?

If you meet the requirements and are eager to advance in your career, take the next step by applying. By clicking apply, you will be directed to our careers site where you can explore further details about the role, access a complete job description, and submit your application directly.

If you are a Places for People customer seeking application support, please reach out to our skills and employment team.

If you represent a recruitment agency, kindly note our Preferred Supplier List policy and refrain from making unsolicited inquiries.



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