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Customer Services

3 months ago


Bath, Bath and North East Somerset, United Kingdom Niyaa People Full time

Exciting new opportunity for a Customer Service Advisor to join a business with a true family ethos, to maximise productivity and to provide outstanding customer service.


Role:
Customer Service Advisor


Location:
Bath


Hours: 37.5

Employment type:
Temporary to Permanent


Working week:
Monday -Friday


Hourly rate: 15ph-16ph

As a Customer Service Advisor you will be:

  • Planning and scheduling jobs for a trades team
  • Delivering excellent customer service
  • Organising and allocating work within given timescales
  • Liaising with customers
Essential skills for the
Customer Service Advisor role

  • Great planning skills
  • Social Housing or Local authority experience dealing with social housing tenants
  • Interpersonal and communication skills
  • Be able to build strong working relationships
  • Have an analytical capability
  • IT skills
  • Preferred previous customer service experience