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Customer Service Representative
2 months ago
We are seeking a highly skilled and proactive individual to join our Customer Service team as a Customer Service Representative. This is a key role in providing exceptional levels of customer service to our customers, managing order developments from receipt through to delivery in a timely manner, ensuring customers are kept updated on order developments at all times.
Responsibilities- Input customer orders and ensure changes are made using the MRP system
- Work with the Quality department to resolve and investigate customer quality complaints
- Ensure customer expectations are managed through to resolution and met customer expectations with on-time deliveries
- Must have experience in a similar role
- Commercial awareness or a background in Customer Service
- Ability to read Engineering drawings (advantageous)
- Experience in Manufacturing/Production environment (advantageous)
As a member of our team, you will have the opportunity to work with a dynamic and growing company, with a strong focus on customer satisfaction and quality. We offer a collaborative and supportive work environment, with opportunities for professional growth and development.
Rotork is a leading provider of flow control solutions, with a reputation for excellence and innovation. We are committed to delivering exceptional customer service and support, and we are seeking a talented individual to join our team and help us achieve our goals.
