Contact Centre Team Leader

2 weeks ago


Middlesbrough, Middlesbrough, United Kingdom RWR Recruitment Full time

Contact Centre - Team Leader

Middlesbrough

Upto £25,000 (depending on experience)

37.5 Hours per week :
Monday-Sunday (Rota between 8am-8pm)


Are you looking for a new challenge?

Are you confident to lead a team of agents within a fast paced environment?
You have previous experience of working within a contact centre dealing with the financial industry. You have a keen eye for detail always looking to continually improve customer satisfaction.


For your information this company serves over 100 global clients, you will be working on a campaign which will be representing a UK financial service.

For this role you will be responsible for ongoing coaching and development of all team members. And ensuring you lead from the front with working towards targets.

Job Types:
Full-time, Permanent

Salary:
Up to £25,000.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Store discount

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Performance bonus

Work Location:
One location

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