QA Specialist

2 weeks ago


London, Greater London, United Kingdom Investigo Full time

I'm currently recruiting for a QA Specialist to work for an extremely well-established American insurance organisation who lead in providing property liability insurance for motor, home and business.


This is an exciting opportunity to conduct quality reviews for the Operational Processing functions and Business Units, conducts reviews for compliance and manages the monthly rebuttal process for the Quality Assurance team.


Key Responsibilities:

  • Participate and/or lead in calibration and rebuttal meetings.
  • Clearly and effectively communicate quality assurance findings to employees and managers.
  • Identifies trends and areas for improvement in the Quality Assurance programme.
  • Prepare monthly QA reports and related information for error analysis and assessment.
  • Maintain a solid understanding of current products, coverages and quality methodology.
  • Liaise with Operations Management to ensure that action plans and/or training is agreed and implemented.
Hybrid working: 3 days in 2 days from home.

South East/London

Insurance experience is required

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