Band 3 Urgent Care Bureau Administrative Assistant

2 weeks ago


Birmingham, Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time
We have an exciting opportunity for an administrator to work within the existing Admin/clinical Team in the Urgent Care Bureau

We are looking for an individual with a professional attitude and dedication, combined with experience in customer services.

The post holder will be responsible for general administration duties, and will need to be able to support the Clinical staff with administrative tasks


In addition, the post holder will also be responsible for the inputting of data, booking appointments into clinician's diaries and the maintenance of administrative systems and processes to support the smooth running of the Urgent Care Bureau.


Hours: 37.5 hours over 7 Days (flexible
- the post holder will be expected to work a flexible pattern over 7day week from 8:00-22:00)

IMPORTANT

  • Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.

Key responsibilities of the Administrator:

  • To maintain the diary for UCR clinicians.
  • To process referrals
  • Responsible for retrieving messages, receiving other telephone messages, and ensuring that messages are recorded and brought to the attention of the team within agreed timescales.
  • To use NHS computer systems including Rio, CIF and CAD
  • Assist with the general upkeep and tidiness of the office, for example updating and maintaining the notice boards.
  • To ensure that the confidentiality of personal information remains secure, and the terms of the Data Protection Act are met.
  • The work of the team is flexible and variable in content and any additional tasks with the scope of the post may be required. Any changes will be fully discussed with post holder who may be required to carry out other duties appropriate to the scope and grade of the post


If you are highly motivated, have good computer skills and enjoy working in a busy environment then this is an ideal opportunity to develop your knowledge and skills in a specialist team.



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