Band 3 Administrator/Coordinator

1 week ago

Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

Job summary

We are looking to recruit 3 x A&C band 3 office administrator/coordinator posts (Mon-Fri within UHB Pathology. In each case we are looking for an enthusiastic person who has attention to detail and with organisation, PC and communication skills.

post is in Tissue Services, working alongside the clinical teams at Queen Elizabeth Hospital site. Tissue Services are responsible for managing and ensuring Human Tissue Authority (HTA) compliance for Human Application ensuring QEHB/UHB meets the licensing and quality requirements along with administration and technical support for ordering, receipt, disposal, storage and traceability for products for clinical transplantation at QEHB.

post is cross site with a primary base at Cellular Pathology at Heartlands site but will also work at the QE to provide cover in Tissue Services (as above). Core work includes laboratory procurement, work on staff rosters, personnel records, working with laboratory data and quality records. This post holder will

post is in Microbiology based at QE Hospital site. It will support both clinical microbiology and also the laboratory team. Duties include rotas, invoices, minutes and a range of administrative tasks to support microbiology services.

Main duties of the job

These are key administrative and clerical roles within microbiology and Cellular Pathology/Tissue Services). The duties cover a range of administrative requirements including placing orders, minute taking, managing stock, dealing with suppliers, ordering and overseeing stock, record traceability, use of quality management systems, data collating and audit checks in order to meet the requirements of compliance.

We are looking for someone ideally with a good working knowledge and experience of healthcare clinical or laboratory teams, a clear communicator and methodical team member.

You need to have a conscientious approach, be able to use your own initiative, work autonomously and have the ability to demonstrate admin experience as well as support the Team. You will need to possess good time management and prioritisation skills whilst ensuring that data is accurate and up to date. You will also need to possess excellent IT and communication skills, as well as displaying attention to detail.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

*Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4 *Business Administration NVQ level 3 or equivalent experience in an administrative environment

Experience

Essential

*Experience of dealing with the Public/Customer service experience *Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook) *Experience of using IT systems

Desirable

*Experience of working in a busy environment *Experience of working in Healthcare

Additional Criteria

Essential

*Good communication / customer care skills both written and verbal demonstrating sympathy and compassion *Good keyboard/ IT skills *Good organisation skills and ability to multitask *Good time management skills Ability to deal professionally with enquiries from staff, Patients and Visitors *Ability to problem solve *Understand confidentiality and apply the principles in every day working practice *Ability to pay attention to detail where there are predictable interruptions to the work pattern *Ability to deal with stressful situations and sensitive issues *Work effectively and flexibly as part of a team to meet the needs of the services *Confident in dealing with people at all levels *Must be able to demonstrate an understanding of equality and diversity *Mature open and flexible approach to work *Demonstrates care and compassion *Good inter-personal and communication skills. *Good organisational skills *Team Player *Conscientious *Demonstrates reliability, motivation and commitment *Ability to travel to multiple sites

Desirable

*Ability to work under pressure and deal with stressful situations

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