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Patient Services Receptionist
1 week ago
Job Summary:
Facilitate effective communication when receiving, assisting and directing patients, ensuring the patient accesses the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Responsibilities:
Administration
- To have a thorough knowledge of all practice procedures
- To work in accordance with written protocols
- To carry out specific administrative tasks
- Photocopying as requested
Reception
- Receiving patients and consulting with members of the practice team
- Handing completed repeat prescriptions to the patient and checking names and address
- Be able to cover all reception positions as necessary
- Keeping the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter
Appointments
- Process appointment requests from patients for on the day and future appointments by telephone and in person
- Deal with visit requests
Job Type:
Part-time
Part-time hours: 26 per week
Salary:
£10.90 per hour
Benefits:
- Company pension
- Free parking
- Onsite parking
Application question(s):
- Do you have the right to work in the UK? (Yes/No)
- If you answered Yes you must be able to provide sufficient evidence upon interview.
Work Location:
In person
Application deadline: 13/08/2023
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