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Senior Receptionist

3 months ago

London, Greater London, United Kingdom Evolve Recruitment Full time

Job Title:
Front of House Senior Receptionist

Location:
London Victoria, Fulham, Chelsea, Clapham, Kensington, Knightsbridge, Mayfair, London

Salary:
upto £35,000 + Benefits


Evolve Recruitment are currently seeking an experienced a Front of House Senior Office Receptionist to manage the day to day running of a prestigious new office in Mayfair.

A huge part of this role will be to act as an ambassador for the organisation providingexcellent, first-class service, welcoming and supporting all clients as well as dealing with senior stakeholders, colleagues at all levels of the organisation and other externals visiting the premises.

A varied and busy role that will incorporate Front ofHouse, Facilities / Office coordination as well as secretarial and administrative support.


Key responsibilities:

  • Meet and greet clients, external visitors such as delivery/contract personnel, quickly and efficiently by responding to their needs and enquiries promptly.
  • Provide refreshments to clients and visitors/ manage waiting times
  • Manage incoming telephone calls to main reception and deal with enquiries efficiently.
  • Ensure uninterrupted service of the Reception desk
  • Ensure appropriate procedures are followed in relation to security and access.
  • Complete all Account Opening formalities and adhere to guidelines.
  • Responsible for managing Premier client documents
  • Ensure a clean and tidy reception area as well as adjacent areas and meeting rooms
  • Ensure reception reading materials are up to date
  • Manage the reception register
  • Access card management for colleagues and Visitor badges
  • Coordination of all office supplies (stationery, teas/coffees, fruit deliveries)
  • Observe Health & Safety and act accordingly reporting as necessary
  • Manage distribution of incoming post and deliveries, ensuring that they are dealt with promptly on a daily basis.
  • Manage the booking of all meetings rooms. Arranging seating and refreshments for meetings as appropriate
  • Manage first aid register and first aid supplies
  • Report any issues and problems
  • Manage cleaners

Support to Senior EA

  • Diary management/ meeting coordination
  • Coordination of meeting papers
  • Expenses management
  • Manage holiday tracker
  • Invoice processing
  • Arrange lunch orders

Skills & Experience:

  • 23 years reception and administrative experience in a corporate organisation
  • Excellent written and spoken English
  • A level education standard
  • Excellent interpersonal and communication skills
  • Ability to display confidence in welcoming and dealing with clients and visitors
  • Ability to prioritise effectively
  • Experience of working in fast paced organisations
  • Flexible and adaptable to changing priorities
  • A can do attitude
  • Collaborative skills
  • Good organisational skills with ability to work independently using own initiative & judgement
  • Detail conscious
  • Advanced MS Office
  • Knowledge of health and safety
  • Previous experience working within financial services an advantage