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Senior Receptionist
2 months ago
We are seeking an experienced and skilled Senior Receptionist to join our Front of House team at Franco's London, a family-owned restaurant with a rich history and a commitment to traditional and contemporary Italian cuisine.
About the Role:
This is an exciting opportunity for a motivated and customer-focused individual to work in a fast-paced and dynamic environment. As a Senior Receptionist, you will be responsible for providing exceptional customer service, managing front-of-house operations, and ensuring a seamless dining experience for our guests.
Key Responsibilities:
- Provide exceptional customer service and ensure a warm welcome to our guests
- Manage front-of-house operations, including reservations, seating, and table management
- Work collaboratively with the team to ensure a smooth and efficient service
- Maintain a high level of knowledge about our menu, wine list, and services
- Assist with administrative tasks, such as answering phone calls and responding to emails
What We Offer:
As a Senior Receptionist at Franco's London, you will enjoy a range of benefits, including:
- A competitive salary and benefits package
- Opportunities for career progression and professional development
- A dynamic and supportive work environment
- A chance to work with a talented and experienced team
- A comprehensive training program to help you succeed in your role
Requirements:
To be successful in this role, you will need:
- Previous experience as a Receptionist or in a similar role
- Excellent customer service skills and a warm and welcoming demeanor
- Strong communication and organizational skills
- Ability to work well under pressure and as part of a team
- Knowledge of hospitality and customer service principles
How to Apply:
If you are a motivated and customer-focused individual with a passion for hospitality, please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you
