Senior Director, Practice Management

2 weeks ago

London, Greater London, United Kingdom FIS Full time

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

FIS' Capital Markets segment serves investment banks, investment managers, securities and trading firms, corporations and insurance companies, and more. Our solutions provide for the full transaction processing lifecycle, risk management and compliance across multiple asset classes and lending structures. Spanning both the Sell and Buy side of the financial services industry, we enable our solutions through our managed and professional services offerings

FIS' Capital Markets Services offers a full range of consulting, professional and managed services with a global reach. Our offerings range from standardized services to helping existing customers maximize their experience with FIS solutions to ad hoc services such as project management, business consulting and custom application development.

What you will be doing

As the Senior Director, Practice Management for FIS' Ambit Asset Finance professional services team, you will lead a team of highly motivated professionals working to implement FIS' Asset Finance solutions to a global client base including market leaders within the leasing sectors.

Key Responsibilities include

• Market facing Senior Director and executive client sponsor, leading high-profile engagements, gaining trust and respect with clients by establishing and maintaining effective relationships. Understand and anticipate changing client needs

• Manage, develop, motivate a high performing international team, engendering followership and driving standards for employee engagement

• Own annual revenue targets, with a strong understanding of a professional services PnL

• Own utilisation targets, quality targets and team standards and performance

• Partner with Sales and the commercial departments regarding business growth opportunities

• Drive best practice for the professional services team and engagement model, promoting continuous improvement whilst seeking opportunities to grow the business and maximise revenue

What you bring


• An experienced professional services leader within financial technology, leading teams and client engagements internationally

• Excellent customer relationship skills

• Project management, productivity, planning, and workload management skills

• Financial planning and general business acumen

• Negotiation skills regarding complex issues

• Adaptable and dependable in fast-paced, changing business environments

• Proven ability to navigate a matrix organization, strong relationship, influencing and alignment skills

• Chooses the honest, ethical course of action and is consistent in word and deed

• Willingness to travel as required

Added bonus if you have


• Experience with Asset Finance technology and sectors

What we offer you


• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A modern, international work environment and a dedicated and motivated team

• Time to support charities and give back in your community

• A fantastic range of benefits designed to help support your lifestyle and wellbeing

• A broad range of professional education and personal development opportunities

• A work environment built on collaboration, flexibility and respect

#LI-MC1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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