Customer Success Coordinator

1 week ago


Bury, Borough of Bury, United Kingdom Recruitment Solutions (NW) Ltd Full time

Customer Success CoordinatorLocation:

BurySalary: £25,000Consultants: Ben HarrisonCurrently working with a fantastic Client based in Bury who is looking for a Customer Success Coordinator to join their busy team.

Working hours are – Full-Time Monday to FridayAs Customer Success Coordinator, you will be the first point of contact for over 600 customers, the main responsibilities of this role will be:

  • Obtain a thorough understanding of the business
  • Manage upwards of 600 existing customers
  • Develop relationships with new and existing customers
  • Be the main point of contact
  • Handle requests and inquiries in a timely manner
  • Liaise with internal and external departments
  • Maintain the CRM SystemSkills required as

Customer Success Coordinator:
– * Excellent customer service and communication skills * Build and maintain strong customer relationships * Ability to work as part of a team and by yourself * Working knowledge of Microsoft Packages * Experience in a similar role * Familiarity with CRM Software *desirable * Account Management experience *desirableAbility to work in a fast-paced environment and to deadlinesIf you are interested in the position, please send your CV over to us or contact the office for more information

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