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Senior Housing Management Worker

3 months ago


Huntingdon, Cambridgeshire, United Kingdom Amicus Trust Limited Full time

Senior Housing Management Worker

Location:
Huntingdon

Salary:
£23,793 per year.

Job type:
Full-time, Permanent. Shift rota covering 08:00 to 21:00 including weekends.


Amicus Trust has been supporting the homeless community since its origins as a soup kitchen in 1974; our mission is to ensure everyone has a life free from homelessness and a place in their community.


We are here for individuals between the ages of who are rough sleeping, considered homeless or at risk of homelessness.

Individuals may or may not have a range of complex needs including mental health issues, ex-offending, alcohol dependency, earlylife trauma or family breakdown.

We also provide dedicated properties for single homeless veterans.


We understand that our staff at the core of our service delivery; for 12 years we have achieved the accreditation of Investors In People and we are committed to a rigorous Equality and Diversity Policy.


We are looking for empathetic and resilient individuals who are passionate about making a difference, you can find out more about what we do and who we support on our website.


The Role:

To ensure the efficient and effective management of the supported housing stock.

To liaise on a regularly basis and to ensure staff work consistently and to a high standard in the delivery of services.


Duties include:

  • Be responsible for the resolving of problems and discrepancies with residents on housing benefit and other social benefits.
  • Ensuring that the staff team deliver an efficient and effective service:
  • Lead staff in writing, implementing and reviewing personal development programmes which reflect the interests and wishes of the reside
  • Responsibility for ensuring that Amicus Trust Limited's policies and procedure are followed:
  • Ensure that the relevant individuals are sought for guidance prior to any Notice to Vacate being issued and that procedures are followed correctly.
  • Ensure staff are fully conversant with Policies and Procedures and that any new policies and procedures are implemented with the team.
  • Responsible for ensuring an efficient and effective administration of the accommodation.
  • Responsible for managing the basic day to day IT issues within the accommodation
  • Ensure that financial records are maintained according to procedures.
  • To ensure staff are on site and available 24/7 if applicable.
  • Provide reporting systems as required and to deadline.
  • Operate within Amicus Trust Limited's policies.

Key Skills Required:

Education
- 'A' level or equivalent. (Desirable)

  • NVQ Level 3/4 in Social Care Qualification or working towards or equivalent. (Essential)
Work Experience

  • 2 years' experience in a senior role. (Essential)
  • 1 years' experience of working with vulnerable people. (Desirable)
  • Experience or Knowledge of Supporting People, Housing Benefits etc. (Desirable)
  • Experience of motivating and building an effective team of staff. (Essential)
  • Experience of working within boundaries, appreciating the importance of confidentiality. (Essential)
Special Skills

  • Good communication skills both verbally and in writing. (Essential)
  • Ability to write clear and concise reports. (Essential)
  • Good IT Skills. (Essential)
  • Ability to organise and prioritise workload. (Essential)
  • Ability to work to tight deadlines. (Essential)
  • Capable of working on own initiative and as part of a team. (Essential)
Personal Qualities

  • Empathy with the aims of Amicus Trust Limited. (Essential)
  • Relate well to a wide range of people. (Essential)
  • Commitment to equal opportunities and diversity. (Essential)
  • Very Flexible approach to hours worked and work content. (Essential)
  • Car driver with use of car essential as will be driving between properties daily
    .(Essential)

Extra Information:

  • Use of a car is necessary due to visiting a number of properties across Leicester
  • A satisfactory Enhanced Vulnerable Adults DBS check is required (cost met by Amicus Trust)
  • Full new starter induction will be provided
  • 6 months' probation period is in effect
  • Mileage contribution 40 pence per mile
  • Time off in lieu is offered
  • Pension included
  • Entitled to sick pay after a qualifying period
  • Provided branded work wear (free)
Please click on the
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