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Senior Housing Management Worker
3 months ago
Senior Housing Management Worker
Location:
Huntingdon
Salary:
£23,793 per year.
Job type:
Full-time, Permanent. Shift rota covering 08:00 to 21:00 including weekends.
Amicus Trust has been supporting the homeless community since its origins as a soup kitchen in 1974; our mission is to ensure everyone has a life free from homelessness and a place in their community.
We are here for individuals between the ages of who are rough sleeping, considered homeless or at risk of homelessness.
Individuals may or may not have a range of complex needs including mental health issues, ex-offending, alcohol dependency, earlylife trauma or family breakdown.
We also provide dedicated properties for single homeless veterans.
We understand that our staff at the core of our service delivery; for 12 years we have achieved the accreditation of Investors In People and we are committed to a rigorous Equality and Diversity Policy.
We are looking for empathetic and resilient individuals who are passionate about making a difference, you can find out more about what we do and who we support on our website.
The Role:
To ensure the efficient and effective management of the supported housing stock.
To liaise on a regularly basis and to ensure staff work consistently and to a high standard in the delivery of services.
Duties include:
- Be responsible for the resolving of problems and discrepancies with residents on housing benefit and other social benefits.
- Ensuring that the staff team deliver an efficient and effective service:
- Lead staff in writing, implementing and reviewing personal development programmes which reflect the interests and wishes of the reside
- Responsibility for ensuring that Amicus Trust Limited's policies and procedure are followed:
- Ensure that the relevant individuals are sought for guidance prior to any Notice to Vacate being issued and that procedures are followed correctly.
- Ensure staff are fully conversant with Policies and Procedures and that any new policies and procedures are implemented with the team.
- Responsible for ensuring an efficient and effective administration of the accommodation.
- Responsible for managing the basic day to day IT issues within the accommodation
- Ensure that financial records are maintained according to procedures.
- To ensure staff are on site and available 24/7 if applicable.
- Provide reporting systems as required and to deadline.
- Operate within Amicus Trust Limited's policies.
Key Skills Required:
Education
- 'A' level or equivalent. (Desirable)
- NVQ Level 3/4 in Social Care Qualification or working towards or equivalent. (Essential)
- 2 years' experience in a senior role. (Essential)
- 1 years' experience of working with vulnerable people. (Desirable)
- Experience or Knowledge of Supporting People, Housing Benefits etc. (Desirable)
- Experience of motivating and building an effective team of staff. (Essential)
- Experience of working within boundaries, appreciating the importance of confidentiality. (Essential)
- Good communication skills both verbally and in writing. (Essential)
- Ability to write clear and concise reports. (Essential)
- Good IT Skills. (Essential)
- Ability to organise and prioritise workload. (Essential)
- Ability to work to tight deadlines. (Essential)
- Capable of working on own initiative and as part of a team. (Essential)
- Empathy with the aims of Amicus Trust Limited. (Essential)
- Relate well to a wide range of people. (Essential)
- Commitment to equal opportunities and diversity. (Essential)
- Very Flexible approach to hours worked and work content. (Essential)
- Car driver with use of car essential as will be driving between properties daily
.(Essential)
Extra Information:
- Use of a car is necessary due to visiting a number of properties across Leicester
- A satisfactory Enhanced Vulnerable Adults DBS check is required (cost met by Amicus Trust)
- Full new starter induction will be provided
- 6 months' probation period is in effect
- Mileage contribution 40 pence per mile
- Time off in lieu is offered
- Pension included
- Entitled to sick pay after a qualifying period
- Provided branded work wear (free)
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