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Service Delivery Assistant

3 months ago

Luton, Luton, United Kingdom Apcoa Parking Full time
Service Delivery Assistant at Luton Airport

We are currently hiring Service Delivery Assistants at Luton Airport, where you will play a crucial role in providing excellent customer service within the Airport sector. If you enjoy interacting with customers, hold a full UK driving license, and are keen on opportunities for career growth, then this might be the perfect role for you.

Responsibilities:
  • Ensure familiarity with car controls and alarm systems before receiving them from customers.
  • Facilitate a smooth and swift handover of customers' vehicles while maintaining key security.
  • Drive and care for customers' vehicles attentively, following valet procedures diligently.
  • Be proficient in using our systems and equipment.
  • Regularly patrol the car park, prevent criminal activities, and uphold a strong visual presence.
  • Maintain cleanliness and appearance of the car parks and working areas according to company standards.
  • Provide immediate support in case of equipment failure or customer issues.
  • Support marketing initiatives to enhance sales and income opportunities.
  • Collaborate effectively within a team environment.
Requirements:
  • Demonstrated strong communication skills with the public.
  • Full UK Driver's License with significant driving experience.
  • Basic IT Skills, familiarity with MS Word, Office, etc.
  • Ability to multitask and work well under pressure.
  • Excellent verbal communication and a professional attitude.

If you are passionate about delivering exceptional service, enjoy greeting customers warmly, and are capable of working under pressure while making customer-focused decisions, then we want to hear from you. We seek a reliable and punctual team player with a safety-first mindset. Apply today to be part of our dedicated team.

Benefits:
  • Hourly rate of £12.51
  • Employee Discount
  • Training and Development
  • Pension
  • Uniform