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Service Delivery Associate

2 months ago

Luton, Luton, United Kingdom Apcoa Parking Full time
Service Delivery Assistant - Luton Airport

We are seeking a highly skilled and customer-focused Service Delivery Assistant to join our team at Luton Airport. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a smooth and efficient experience for our customers.

Key Responsibilities:
  • Drive and care for customers' vehicles, ensuring they are returned in excellent condition.
  • Provide front-line support to customers, responding to their queries and resolving any issues promptly.
  • Work collaboratively with our team to achieve sales and revenue targets.
  • Contribute to a positive and inclusive team culture, promoting a safe and respectful work environment.
Requirements:
  • Full UK driving license with significant driving experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Basic IT skills, including Microsoft Office.
  • Ability to work under pressure and multitask in a fast-paced environment.
What We Offer:
  • Competitive hourly rate of £12.51.
  • Employee discount scheme.
  • Training and development opportunities.
  • Pension scheme.
  • Uniform and equipment provided.