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Cluster Building Manager
1 week ago
An exciting opportunity is available for a Hands-on Cluster Building Manager to join the team at Criterion Hospitality. The role involves overseeing the delivery of an efficient facilities management service through internal staff and suppliers for both hard and soft services in South London.
Requirements:
- Own car and driving license must be possessed.
Key Responsibilities:
- Manage email correspondence and phone queries.
- Exceed key performance indicators.
- Show contractors around sites as needed.
- Engage with residents, local community, and authorities.
- Maintain Fire Life Safety standards.
- Generate activity reports regularly.
- Ensure timely settlement of rents and debts.
- Handle compliance documents and inspections.
- Manage waste disposal and communal maintenance.
- Inspect buildings daily and report findings.
- Coordinate maintenance requests and updates.
- Support cleaners when necessary.
- Prepare for waste collection days.
- Coordinate cleaning for tenant move-ins.
- Arrange viewings and key access.
- Manage payroll and reception rotas.
- Perform emergency light and fire alarm checks.
- Organize resident engagement meetings and newsletters.
- Enforce ID wearing on-site.
- Manage costs within budget.
- Complete ITTR documents.
- Ensure CPL training completion for new team members.
- Conduct team performance reviews regularly.
- Suggest revenue opportunities.
Qualifications + Experience + Knowledge
- IOSH certification required.
- NEBOSH certification preferred.
- Experience in Block management and lettings.
- Team management skills.
- Proficiency in IT.
- Effective communication abilities.
- Capability to handle challenging situations.
- Work well under pressure.
What we offer:
- Competitive salary.
- Opportunities for career growth.
- Employee assistance program.
- Discounts on stays and restaurants.
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