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Cluster Revenue Manager

3 months ago

London, Greater London, United Kingdom MRK Associates Full time

Our global client are looking for an experienced Revenue Manager to join their team on a permanent basis as Cluster Revenue Manager. The role will be remote working (UK based) with monthly travel.

This job would suit commercially minded individuals with 3 year's previous revenue experience who will be responsible for maximising revenue, market share and profits through the strategic coordination of revenue management processes and procedures. This job will also look to drive the continued development and growth of customer service standards, revenue and profits from these sites in line with company values.

The company is truly world renowned with operations across the world and have continued to grow with huge success. With a strong team and market leading systems/ processes and procedures, this business offers strong mentoring and succession planning whilst being able to develop Revenue Managers to be the best they can possibly be.

The successful individual will have experience in the revenue/ yield/ pricing field working in a fast-paced environment where quick decisions and pricing changes happen all day either in a single site or a cluster role. You will most likely come from a branded hotel background where the pricing of the products and services fluctuate on an ongoing basis and large quantities of data have to be analysed and assessed before making the relevant decisions.

Duties will include:

  • Daily reviews and implements room accommodation and rate inventory controls.
  • Manages Group and Transient inventory.
  • Responsible for quoting for groups and supporting hotels in managing groups in line with contracts and according to demand, including reviewing all tentative and definite group bookings in PMS to ensure accuracy.
  • Works with hotel Reservations and Front Office to ensure agreed selling strategies are in place and worked towards (i.e. Overbooking and sell out efficiency.Develops, monitors and adjusts sales, groups and pricing strategies
  • Monitors and regulates groups business at hotels to ensure that all groups statuses are accurate.
  • Ensures pricing consistency across all distribution channels (Rate Parity).
  • Identifies Revenue and Sales opportunities through channels and recommends action accordingly.
  • Liaises with market managers for key 3rd party operators.
  • Reviews sales account production monthly with sales to identify patterns & volume of production to agree appropriate actions are taken.
  • Provide group strategy according to seasons, events and more to improve performance.
  • Implements all blackout dates and reviews frequently to determine if adjustments are needed.
  • Working with Marketing team to project manage promotions during low demand period, value add promotions and event periods.
  • Focus on lowering distribution costs and driving room nights to the most profitable channel.
  • Ensure branded lowest rate promise is kept with no successful rate parity fee claimed.
  • Provides analysis of yield strategies, room statistics and performance trends
  • Writes and reviews end of month revenue reports for each hotel such as booking pace, competitive share analysis and segmentation reports.
  • Conducts displacement analysis of group business and sales negotiations to ascertain potential impact of business decisions on RevPAR and TrevPAR.
  • Completes daily booking pick up reports and implements strategy changes.
  • Provides a room type sold of monthly reports for each hotel to analyse past and present trends and makes recommendations for future strategies.
  • Grow ability to forecast with in the industry standard +/- 5%.
  • Prepares reports and other materials for regular meetings and business processes.
  • Conducts weekly revenue meetings with hotels providing reports on the hotel performance historical and future business on the books, as well as upcoming strategies.
  • Provide Executive Committee with regular revenue management updates.
  • Participate and explain market trends and hotel performance in monthly owners meeting.

This is a great opportunity to assist in the development and growth of a well-established revenue management function that will be at the forefront of anything else seen in the industry. If you enjoy Revenue, Pricing, Yield in a fast-paced environment then this is the perfect job in the perfect company.

For more information about this role or any other Cluster Revenue Manager jobs that are remote working, please contact me in confidence or visit our website.

Every application will receive a response as this is the recognised working practice at MRK Associates.

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