Current jobs related to Customer Service Advisor - Sheffield, Sheffield - CC33 FS Ltd

  • Customer Service Advisor

    1 month ago

    Sheffield, Sheffield, United Kingdom Motus Group Full time

    OverviewMotus Group is excited to present a fantastic opportunity for a Customer Service Advisor to become a vital part of our thriving service team.If you . . .Take pride in delivering outstanding customer serviceEnjoy the energy of a dynamic work environmentExcel in collaborative team settingsThen this could be the perfect role for you.What benefits do we...

  • Service Advisor

    5 days ago

    Sheffield, Sheffield, United Kingdom JCT600 Full time

    About the Role:We are seeking a highly skilled and customer-focused Service Advisor to join our team at JCT600. As a Service Advisor, you will play a crucial role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key Responsibilities:Provide exceptional customer service and ensure that all...

  • Service Advisor

    4 days ago

    Sheffield, Sheffield, United Kingdom JCT600 Full time

    About the Role:We are seeking a highly skilled and customer-focused Service Advisor to join our team at JCT600. As a Service Advisor, you will play a crucial role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key Responsibilities:Provide exceptional customer service and ensure that all...

  • Customer Relationship Advisor

    2 weeks ago

    Sheffield, Sheffield, United Kingdom HS Direct Full time

    {"title": "Customer Relationship Advisor", "description": "Role OverviewWe are seeking a highly motivated and customer-focused individual to join our Customer Relationship team as a Customer Relationship Advisor. As a key member of our team, you will be responsible for maintaining and growing our existing client base, identifying new business opportunities,...

  • Customer Relationship Advisor

    2 weeks ago

    Sheffield, Sheffield, United Kingdom HS Direct Full time

    {"title": "Customer Relationship Advisor", "description": "Role OverviewWe are seeking a highly motivated and customer-focused individual to join our Customer Relationship team as a Customer Relationship Advisor. As a key member of our team, you will be responsible for maintaining and growing our existing client base, identifying new business opportunities,...

  • Customer Service Advisor

    2 weeks ago

    Sheffield, Sheffield, United Kingdom Royal Mail Group Full time

    About the RoleWe are seeking highly skilled and experienced professionals to join our Pay Services team as Customer Service Advisors. As a key member of our team, you will be responsible for maintaining and managing all aspects of employee records and pay information on our payroll system.Key responsibilities include:Processing and maintaining payroll data...

  • Customer Service Advisor

    2 weeks ago

    Sheffield, Sheffield, United Kingdom Royal Mail Group Full time

    About the RoleWe are seeking highly skilled and experienced professionals to join our Pay Services team as Customer Service Advisors. As a key member of our team, you will be responsible for maintaining and managing all aspects of employee records and pay information on our payroll system.Key responsibilities include:Processing and maintaining payroll data...

  • Customer Service Advisor

    2 weeks ago

    Sheffield, Sheffield, United Kingdom Royal Mail Full time

    About the RoleWe are seeking highly skilled and experienced professionals to join our Pay Services team as Customer Service Advisors. As a key member of our team, you will be responsible for maintaining and managing all aspects of employee records and pay information on our payroll system.Key responsibilities include:Processing and maintaining payroll data...

  • Customer Service Advisor

    2 weeks ago

    Sheffield, Sheffield, United Kingdom Royal Mail Full time

    About the RoleWe are seeking highly skilled and experienced professionals to join our Pay Services team as Customer Service Advisors. As a key member of our team, you will be responsible for maintaining and managing all aspects of employee records and pay information on our payroll system.Key responsibilities include:Processing and maintaining payroll data...

  • Customer Service Representative

    2 weeks ago

    Sheffield, Sheffield, United Kingdom Covetrus Full time

    {"title": "Customer Service Advisor", "description": "Customer Service AdvisorAs a Customer Service Advisor at Covetrus, you will be the face of our company, delivering exceptional customer experiences and exceeding customer expectations.Reporting directly to the Customer Services Manager, you will be responsible for handling customer inquiries, resolving...

  • Customer Service Representative

    2 weeks ago

    Sheffield, Sheffield, United Kingdom Covetrus Full time

    {"title": "Customer Service Advisor", "description": "Customer Service AdvisorAs a Customer Service Advisor at Covetrus, you will be the face of our company, delivering exceptional customer experiences and exceeding customer expectations.Reporting directly to the Customer Services Manager, you will be responsible for handling customer inquiries, resolving...

  • Customer Service Representative

    1 week ago

    Sheffield, Sheffield, United Kingdom Capita Full time

    Customer Service Advisor OpportunityWe are seeking a skilled Customer Service Advisor to join our team at Capita. As a Customer Service Advisor, you will be responsible for handling customer inquiries and providing exceptional service to our clients.The RoleProvide excellent customer service through various communication channels, including phone, email, and...

  • Customer Service Representative

    1 week ago

    Sheffield, Sheffield, United Kingdom Capita Full time

    Customer Service Advisor OpportunityWe are seeking a skilled Customer Service Advisor to join our team at Capita. As a Customer Service Advisor, you will be responsible for handling customer inquiries and providing exceptional service to our clients.The RoleProvide excellent customer service through various communication channels, including phone, email, and...

  • Customer Service Team Lead

    3 weeks ago

    Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Customer Service Advisor to join our team at Sheffield City Council. As a Senior Advisor, you will play a key role in providing exceptional customer service and support to our customers.Key ResponsibilitiesRespond to customer enquiries in a timely and professional manner.Provide in-depth...

  • Customer Service Team Lead

    3 weeks ago

    Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Customer Service Advisor to join our team at Sheffield City Council. As a Senior Advisor, you will play a key role in providing exceptional customer service and support to our customers.Key ResponsibilitiesRespond to customer enquiries in a timely and professional manner.Provide in-depth...

  • Customer Service Representative

    2 weeks ago

    Sheffield, Sheffield, United Kingdom E3 Recruitment Full time £13

    Job Title: Customer Service AdvisorAbout the Role:We are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at E3 Recruitment. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Main Responsibilities:Manage...

  • Customer Service Representative

    2 weeks ago

    Sheffield, Sheffield, United Kingdom E3 Recruitment Full time £13

    Job Title: Customer Service AdvisorAbout the Role:We are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at E3 Recruitment. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Main Responsibilities:Manage...

  • Customer Service Representative

    6 days ago

    Sheffield, Sheffield, United Kingdom Currys Full time

    Role Overview:Customer Service Advisor - Delivery Support TeamWe're seeking a skilled Customer Service Advisor to join our Delivery Support Team in Sheffield. As a key member of our team, you'll play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:As a Customer Service Advisor, you'll be responsible...

  • Customer Service Representative

    6 days ago

    Sheffield, Sheffield, United Kingdom Currys Full time

    Role Overview:Customer Service Advisor - Delivery Support TeamWe're seeking a skilled Customer Service Advisor to join our Delivery Support Team in Sheffield. As a key member of our team, you'll play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:As a Customer Service Advisor, you'll be responsible...

  • Customer Service Representative

    2 weeks ago

    Sheffield, Sheffield, United Kingdom E3 Recruitment Full time £13

    About the RoleWe are seeking a highly skilled Customer Service Advisor to join our team at E3 Recruitment. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesManage customer inquiries and provide timely and effective solutionsPerform accurate and efficient order...

Customer Service Advisor

3 months ago

Sheffield, Sheffield, United Kingdom CC33 FS Ltd Full time

We have an exciting opportunity to join
a brand new campaign with us here at CC33, working within our boutique department.

As a
customer service advisor, you will be responsible for handling inbound calls on behalf on one the
UK's leading funeral directors.

You will be resolving customer queries from
existing customers and external businesses (crematioriums and funeral homes), this involves but not limited to; making changes to existing funeral plans, information requests regarding existing plans, setting up and making changes to existing funeral arrangements, crematorium bookings and requests.


Salary & Bonus:

This role has a basic salary of
£19,760 per annum.


We have recently introduced our 'Loyalty Pay Scale' scheme, which will see your annual salary increase every year of your tenure up to _£22,000 _basic salary per annum.


Shifts:

You will be contracted at _40_ hours per week, between the hours of
9am & 6pm,
Monday to Friday.

Start Date:
Monday 30th January

Location:

You will be based at our brand new offices located on _
Ecclesall Road, Sheffield_
(S11). Our offices are a short walk from the city-centre with excellent transport links from surrounding areas.

Why choose CC33?

  • 2 weeks comprehensive training period
  • Incentives throughout the campaign (Food & drink, technology, additional holiday days and much more)
  • Our brand new 'Loyalty Pay Scale' which will see your basic salary uplifted every year of your tenure _(up to £22,000 / 3 years) + _an additional holiday day
  • Our academy and glide path will give you the tools and support you need to be successful within the role
  • Weekly coaching sessions with your team leader
  • Free gym & swim package _(Available at select venues around Sheffield)_
  • Discounted Sky TV package
  • Free Mobile SIM contract
  • Free Breakfast club
  • Access to an employee assistance programme
  • Friends & family referral scheme
  • Company events
  • Lively & vibrant atmosphere

What are we looking for?

  • Selfmotivated and driven to work within a fast paced contact centre environment
  • A strong level of reading and spoken English.
  • A confident individual
  • The ability to hold conversation with people of all ages and backgrounds and can easily build rapport with customers.
  • Previous customer service experience is essential.
  • Transferable skills from previous employment (retail, hospitality, contact centre)
  • You must be able to deliver a top quality customer service and ensure the best outcome for the customer
  • The ability to retain large amounts of information whilst following processes and regulatory guidelines.
  • A great level of empathy and resilience to handle emotive calls.

CC33 People Promises
Our People Promises are the foundation of all our interactions with colleagues, customers, and clients.

  • What we achieve together, is what we are most proud of
  • We trust each other, and we own it
  • Thank yous are easy when we support each other
  • We listen and always do the right thing
  • We are always clear why
-
Our learning and growth comes from working better together as a supportive team, enhanced by our diverse backgrounds and perspectives. Our diversity helps deliver the best possible outcomes for our people, our clients, and our business. We are committed to diverse representation at all levels of our organisation_

Successful applicants will be contacted w/c 2nd January 2023

Job Types:
Full-time, Permanent

Salary:
£19,760.00 per year

Benefits:

  • Company events
  • Discounted or free food
  • Gym membership
  • Onsite parking
  • Referral programme
  • Wellness programme

Schedule:

  • Day shift
  • Monday to Friday
  • Overtime

Work Location:
One location

Expected start date: 30/01/2023