Current jobs related to 1st Line IT Support Analyst - Cardiff, Cardiff - Circle Recruitment
-
IT Service Desk Analyst
2 weeks ago
Cardiff, Cardiff, United Kingdom Circle Recruitment Full timeJob Summary:Circle Recruitment is seeking a highly skilled and experienced IT Service Desk Analyst to join our team. As a 1st Line IT Support Specialist, you will be the first point of contact for IT issues across the firm, providing technical expertise to troubleshoot and resolve issues for employees in a timely manner.Key Responsibilities:Provide technical...
-
IT Service Desk Analyst
2 weeks ago
Cardiff, Cardiff, United Kingdom Circle Recruitment Full timeJob Summary:Circle Recruitment is seeking a highly skilled and experienced IT Service Desk Analyst to join our team. As a 1st Line IT Support Specialist, you will be the first point of contact for IT issues across the firm, providing technical expertise to troubleshoot and resolve issues for employees in a timely manner.Key Responsibilities:Provide technical...
-
IT Support Specialist
14 hours ago
Cardiff, Cardiff, United Kingdom Circle Recruitment Full timeIT Service Desk Analyst | 1st Line | CardiffWe are seeking a skilled IT Service Desk Analyst to join our team in Cardiff. As a 1st Line IT Support Analyst, you will be the primary point of contact for IT issues across the firm, using your technical expertise to troubleshoot and resolve issues for employees in a timely manner.Key Responsibilities:Provide...
-
IT Support Specialist
17 hours ago
Cardiff, Cardiff, United Kingdom Circle Recruitment Full timeIT Service Desk Analyst | 1st Line | CardiffWe are seeking a skilled IT Service Desk Analyst to join our team in Cardiff. As a 1st Line IT Support Analyst, you will be the primary point of contact for IT issues across the firm, using your technical expertise to troubleshoot and resolve issues for employees in a timely manner.Key Responsibilities:Provide...
-
IT Support Specialist
4 days ago
Cardiff, Cardiff, United Kingdom Circle Recruitment Full timeIT Service Desk Analyst | 1st Line | CardiffCircle Recruitment is seeking an experienced IT Service Desk Analyst to join a leading professional services company in Cardiff. As the first point of contact for IT issues, you will provide timely and effective support to employees, using your technical expertise to troubleshoot and resolve issues.Key...
-
IT Support Specialist
4 days ago
Cardiff, Cardiff, United Kingdom Circle Recruitment Full timeIT Service Desk Analyst | 1st Line | CardiffCircle Recruitment is seeking an experienced IT Service Desk Analyst to join a leading professional services company in Cardiff. As the first point of contact for IT issues, you will provide timely and effective support to employees, using your technical expertise to troubleshoot and resolve issues.Key...
-
Support Line Specialist
1 month ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeSupport Line Specialist We are pleased to announce an opportunity for a Support Line Specialist to become part of our expanding National Contact Centre team. This role involves working 37.5 hours per week on a rotating schedule that covers 24/7 operations. Are you eager to make a positive impact every day? Do you wish to play a role in facilitating...
-
Support Line Specialist
1 month ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeSupport Line Specialist We are pleased to announce an opportunity for a Support Line Specialist to become part of our expanding National Contact Centre team. This role involves working full-time hours across a flexible 24/7 schedule. Are you passionate about making a positive impact in people's lives? Do you wish to play a role in facilitating change...
-
Support Line Specialist
1 month ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeWe are pleased to announce an opportunity for a Support Line Specialist to become part of our expanding National Contact Centre team. This role involves working 37.5 hours a week on a flexible 24/7 schedule.Are you passionate about making a positive impact every day? Do you aspire to drive change and enhance the lives of those in need?Key Responsibilities:As...
-
IT Support Specialist
5 days ago
Cardiff, Cardiff, United Kingdom Circle Recruitment Full timeIT Service Desk Analyst | 1st Line | CardiffWe are seeking a skilled IT Service Desk Analyst to join our team in Cardiff. As a key member of our IT support team, you will be responsible for providing first-line technical support to our employees, ensuring that they have access to the technology they need to perform their jobs effectively.Key...
-
IT Support Specialist
5 days ago
Cardiff, Cardiff, United Kingdom Circle Recruitment Full timeIT Service Desk Analyst | 1st Line | CardiffWe are seeking a skilled IT Service Desk Analyst to join our team in Cardiff. As a key member of our IT support team, you will be responsible for providing first-line technical support to our employees, ensuring that they have access to the technology they need to perform their jobs effectively.Key...
-
Support Line Specialist
1 month ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeWe are pleased to announce an opportunity for a Support Line Specialist to become a part of our expanding National Contact Centre team. This role involves working 37.5 hours a week on a flexible 24/7 schedule.Are you passionate about making a positive impact? Do you aspire to drive change and improvement for individuals in need?Do you possess resilience and...
-
IT Support Analyst
2 weeks ago
Cardiff, Cardiff, United Kingdom Eakin Healthcare Group Full timeAbout Eakin Healthcare GroupEakin Healthcare Group is a leading provider of innovative healthcare solutions, dedicated to delivering exceptional patient care and outcomes.Job SummaryWe are seeking a highly skilled and experienced IT Support Analyst to join our team. As a key member of our IT department, you will be responsible for providing technical support...
-
IT Support Analyst
2 weeks ago
Cardiff, Cardiff, United Kingdom Eakin Healthcare Group Full timeAbout Eakin Healthcare GroupEakin Healthcare Group is a leading provider of innovative healthcare solutions, dedicated to delivering exceptional patient care and outcomes.Job SummaryWe are seeking a highly skilled and experienced IT Support Analyst to join our team. As a key member of our IT department, you will be responsible for providing technical support...
-
Service Desk Support Specialist
4 days ago
Cardiff, Cardiff, United Kingdom Principality Building Society Full timeService Desk Analyst RoleWe are seeking a skilled Service Desk Analyst to join our team at Principality Building Society. As a Service Desk Analyst, you will be the first point of contact for our staff regarding IT issues, providing exceptional customer service and technical support.Key Responsibilities:Provide 1st line technical support for IT-related...
-
Service Desk Support Specialist
4 days ago
Cardiff, Cardiff, United Kingdom Principality Building Society Full timeService Desk Analyst RoleWe are seeking a skilled Service Desk Analyst to join our team at Principality Building Society. As a Service Desk Analyst, you will be the first point of contact for our staff regarding IT issues, providing exceptional customer service and technical support.Key Responsibilities:Provide 1st line technical support for IT-related...
-
Second Line Technical Support Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom 1TECH STAFFING LIMITED Full timeJob Summary:We are seeking a skilled Desktop Engineer to join our client's team in a hybrid role. As a Desktop Engineer, you will play a crucial role in supporting our client's IT systems and ensuring their smooth operation.Key Responsibilities:Provide technical support and troubleshooting for escalated issues from the 1st Line support team.Diagnose and...
-
IT Support Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom Principality Building Society Full timeAbout the RoleWe are seeking a highly skilled and customer-focused IT Service Desk Analyst to join our team at Principality Building Society. As a key member of our IT department, you will be responsible for providing exceptional technical support to our staff, ensuring that our IT systems and infrastructure are running smoothly and efficiently.Key...
-
IT Support Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom Principality Building Society Full timeAbout the RoleWe are seeking a highly skilled and customer-focused IT Service Desk Analyst to join our team at Principality Building Society. As a key member of our IT department, you will be responsible for providing exceptional technical support to our staff, ensuring that our IT systems and infrastructure are running smoothly and efficiently.Key...
-
Player Support Liaison Officer
2 weeks ago
Cardiff, Cardiff, United Kingdom CFLI Careers Support Full timeAbout the RoleCFLI Careers Support is seeking a highly organized and detail-oriented Player Support Liaison Officer to provide exceptional care and support to our players and staff members.Key ResponsibilitiesPlayer Induction and OnboardingDevelop and implement a comprehensive player induction pack to ensure a smooth transition for newly recruited...
1st Line IT Support Analyst
3 months ago
1st Line IT Support Analyst/Service Desk Analyst with 12+ months of experience in an IT helpdesk or support role, and strong Office 365 & Windows 10 skills, is required by a leading firm in central Cardiff.
This role will require you to use your technical expertise to resolve 1st line IT issues for employees in a timely manner, and contribute to the team by providing an excellent IT support service.
Experience required:
- 12 months experience in a similar 1st line IT support role
- Working with helpdesk software, MS Office 365 & Windows 10
- Excellent understanding of various systems and a passion to learn about new and upcoming technology and software
- Ability to find solutions and assist staff at all levels
- Excellent communication skills
- Ability to prioritise tasks and deliver on deadlines
- Enthusiastic, hardworking and a team player
Job Role Responsibilities:
- Helpdesk / Telephone Support
- Building and deploying laptop clones
- Installing basic laptop components
- Provide basic Microsoft Office 365 support
- Escalate and manage 2nd and 3rd line support tickets
- Carry our basic Active Directory tasks
- Able to support users remotely and onpremises
- Create user profiles
- Roll out software centrally and manually
- Offer user laptop health checks
- Managing all tasks via helpdesk system
- Review ticket trends with line manager
- Support team and firm with adhoc IT tasks
Also, please feel free to add me on LinkedIn.
Keywords:
Helpdesk / IT / Support / Office 365 / 1st line / Windows 10 / Cardiff