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Receptionist/Administrator
3 months ago
We are looking for a Receptionist to manage our switchboard and take on general office administration duties. The successful applicant will be used to handling a variety of tasks and dealing with customers, staff and suppliers. We will consider applications on a full or part time basis (5 days per week).
Key Responsibilities
- To provide full reception duties - answering the telephone, transferring calls and taking messages to ensure a prompt response to queries and requests for information from customers, suppliers or other MIS Ltd staff.
- Deal with routine enquiries from customers, staff and visitors and provide them with the relevant information or refer more complex, non-standard queries to the appropriate member of staff.
- Provide a welcoming and friendly introduction to the company.
- Ensure that visitors sign in and out of the building.
- Monitor meeting room use and make bookings as necessary. Ensure all meeting rooms are kept clean and tidy.
- Ordering office supplies for all branches.
- Provide administrative support to the health and safety manager, including the completion of supplier questionnaires.
- Undertake a variety of administration tasks in support of departments which may include scanning, data processing, invoice processing, publishing weekly rota etc.
- Travel booking for colleagues which may include booking flights, ferries and accommodation and providing each person with the relevant booking confirmation.
- Undertake other tasks in support of the business as may be required from time to time.
Skills and Experience
- Excellent customer service skills, providing a warm and friendly manner.
- Demonstrable experience in a similar role will be an advantage.
- Knowledge of Word and Excel and able to accurately input data to in-house computer system.
- Good numeracy and literacy skills.
- Ability to work alone or contribute to a team and able to work with minimal supervision and make decisions relevant to the successful outcome and conclusion of the processes.
- Have a flexible approach to tasks and able to prioritise according to the needs of the business.
- Ability to respond positively to new challenges and change.
- Accredited Real Living Wage Employer
- Cycle to Work Scheme
- Discretionary annual bonus, based on company performance
