Contact Centre Advisor

2 weeks ago


Croydon, Greater London, United Kingdom Pension Protection Fund Full time

Job Title: Contact Centre Advisor

Company: Pension Protection Fund

  • Location: Croydon (Hybrid working)
  • Salary: £28,675 per annum plus Civil Service Pension
  • Contract Type: Permanent

The Pension Protection Fund is on a mission to safeguard the futures of millions of individuals in the UK with defined benefit pension schemes. In times of scheme failure, we step in to provide assistance.

Join our award-winning contact centre team that excels in delivering outstanding service to our members. As a Contact Centre Advisor, you will embark on a journey with us, starting with comprehensive training on PPF's pension schemes.

Opportunities for growth and development are abundant within our organization. From pensions administration to quality assurance, your career path can lead to various fulfilling roles.

Operating Monday to Friday, our hybrid working model offers flexibility between working remotely and from our Croydon office. This balance ensures you enjoy a great work-life harmony.

We are seeking individuals with recent contact centre or telephone-based customer service experience. A minimum requirement includes GCSE Maths and English at Grade 4 or above.

At PPF, we value diversity and inclusion, making us a Disability Confident Leader. We celebrate unique talents, backgrounds, and perspectives.

If you are passionate about delivering exceptional customer service and seek a role with opportunities for personal growth, this position is tailored for you.

Join our team and make a difference in the lives of our members.



  • Croydon, Greater London, United Kingdom Pension Protection Fund (PPF) Full time

    We're the Pension Protection Fund. We protect millions of people in the UK who belong to defined benefit pension schemes. When these schemes fail, we're ready to help.We do this by paying our members, by charging a levy and by investing sustainably. Our work has a real impact on people's lives, so we strive to do it well, with integrity and their future in...


  • Croydon, Greater London, United Kingdom BMW Group Retail Full time

    Berry Croydon is looking for a Full time Aftersales Contact Centre Advisor.Your roleAs part of your role, you will make outbound calls about promotions, seasonal campaigns, service follow-up work and other service-related items through the upsell of products and services to maximise the revenue of the BMW Group service departments.Supporting our Aftersales...


  • Croydon, Greater London, United Kingdom Altitude-Recruitment Limited Full time

    Contact Centre Team Manager, responsible for the day to day management of a team of Medical Assistance Advisors.Full Job DescriptionJOB DETAILOur client are based in Croydon and are the worlds leading B2B2C specialist and experts in the creation and delivery of unique solutions that combine service, insurance and technology to provide worldwide protection.As...

  • Contact Centre Agent

    2 weeks ago


    Croydon, Greater London, United Kingdom Roadrunners Full time

    RoleContact Centre Booking AgentLocationCroydonSalary£10.10 p/h a standard or £10.60 p/h if working a Friday or Saturday night.We are currently looking to hire two night shift workers, working a three nights on three nights off shift pattern.As a Contact Centre Booking Agent, you'll be at the front line of our business assisting our customers with booking...


  • Croydon, Greater London, United Kingdom SFCCC Full time

    About usNACCC registered contact centre run by experienced social care staff. We are professional, supportive, inclusive and our goal is to facilitate contact and enable children to spend time with adults they do not live with in a safe environment.Our work environment includes: Flexible working hours Onthejob trainingAbout usSFCCC is a small business in...

  • Service Advisor

    2 weeks ago


    Croydon, Greater London, United Kingdom Perfect Placement Full time

    Service Advisor - Up to **£27,000 basic salary** + OTE Circa **£34,000** - Monday to Friday with Saturday mornings on a rota We are currently representing an Automotive well-established Main Dealer in the Croydon area seeking a Service Advisor to join their busy Service Department. Our client is looking for a high-performing individual who can deliver...

  • HR Advisor

    2 weeks ago


    Croydon, Greater London, United Kingdom Page Personnel - UK Full time

    Fantastic HR Advisor opportunity offering hybrid working Reputable academy group located across South LondonAbout Our Client:A fast-paced and reputable education group based in South London, offering flexibility. The successful HR Advisor will be responsible for:Providing advice and guidance to managers around the organisation on various HR policies and...


  • Croydon, Greater London, United Kingdom Bridge of Hope Full time

    Customer service inbound telephone callsAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


  • Croydon, Greater London, United Kingdom Swanstaff Recruitment Full time

    Calm and approachable nature Attention to deal (report writing) Able to deal with challenging situation/ resolve conflict Have a good understanding of Safeguarding measuresResponsibilities:To assist the manager and deputy in the general running of the centre and to undertake the deputy managers responsibilities in their absenceTo assist in the scheduling and...


  • Croydon, Greater London, United Kingdom Perfect Placement Automotive Recruitment Full time

    Senior Service Advisor Required in Croydon, Surrey- Basic £28,000 + £10k OTE uncapped:45 Hours per week Monday Friday with NO WEEKENDSMotor Trade Vehicle Senior Service Advisor required for Family Run Car Dealership in Croydon, Surrey.The Senior Service Advisor will be working alongside another Vehicle Service Advisor and will be responsible for providing...

  • Parts Advisor

    2 weeks ago


    Croydon, Greater London, United Kingdom Matt Burton Full time

    Our Client, a leading car manufacturer are currently looking for a Parts Advisor to join the business based out of their Croydon Dealership. This role offers a team bonus as well as an individual bonus based on your upselling.We are currently looking for a Parts Advisor to join an exciting, leading and well-known car manufacturer. You will be required to...

  • HR Advisor

    3 days ago


    Croydon, Greater London, United Kingdom Hays Human Resources Full time

    The HR Advisor / ER Specialist is responsible for the management of Employee Relations Cases supporting Managers and individuals in the policy and process to deliver a professional and legally safe HR service.The HR Advisor will be responsible for:Ensuring that standards and objectives for the Employee Relations service are met and are consistent with...

  • Service Advisor

    2 weeks ago


    Croydon, Greater London, United Kingdom HCP International Full time

    Category:Passenger Cars, ServiceLocation:Croydon, Surrey, United KingdomSalary:£28,000 per annum OTE £34k plus great benefitsJob Ref:902ROLE DETAILS:Job Title: Service AdvisorLocation: South Croydon, SurreySalary: £28,000 per annum OTE £34,000 plus excellent company benefitsWe are currently seeking a motivated and customer-focused Service Advisor to join...


  • Croydon, Greater London, United Kingdom London South Bank University Full time

    Contractual hours: 35Job category/type: Professional Support ServicesJob descriptionTurning Passion into Purpose. An exciting opportunity has arisen for a Library and Student Advisor at London South Bank University (LSBU), Croydon Campus. We are looking for an enthusiastic customer service professional with excellent communication, IT and teamwork skills to...


  • Croydon, Greater London, United Kingdom London South Bank University Full time

    Contractual hours: 35Job category/type: Professional Support ServicesJob descriptionTurning Passion into Purpose. An exciting opportunity has arisen for a Library and Student Advisor at London South Bank University (LSBU), Croydon Campus. We are looking for an enthusiastic customer service professional with excellent communication, IT and teamwork skills to...


  • Croydon, Greater London, United Kingdom Govia Thameslink Railway Full time

    _Now recruiting a dynamic and __energetic__ __Apprenticeship__ Advisor within our Talent __Diversity__ & __Inclusion__ Team - 12 Months FTC_Grade: MG3Salary: Competitive + Great Benefits including free travel on our servicesPurpose of the roleThe Apprenticeship Advisor is an exciting role designed to support GTR with the on-going delivery of apprenticeship...


  • Croydon, Greater London, United Kingdom Service Care Solutions - Housing Full time

    Job title: Recruitment Advisor (Internal Recruiter)Office Location: Croydon, CR0 (hybrid working available)Contract type: Temp Ongoing Working hours: Full time - Monday - FridayStart date: ASAPAbout the roleWe have a great opportunity for an internal Recruiter to join our client on a temporary ongoing contract. We are looking for a hands-on, experienced...

  • Employment Advisor

    2 weeks ago


    Croydon, Greater London, United Kingdom OMG Education Full time

    Working Days: Monday - Friday, 09.00am pmExpected start date: 3rd January 2023Job Types: Full Time, PermanentSalary: £25,000Job Description:Employment AdvisorIntroduction:OMG Education offers mentoring, traineeships, apprenticeships, and personal development workshops to build and enhance the skills of young people. Additionally, we have extensive...


  • Croydon, Greater London, United Kingdom Croydon Works Full time

    THE COMPANY:Status Employment has 30 years' experience in mental health and neurodiversity, supporting people to gain and retain employment.We are passionate about the impact a job - be it paid or unpaid - can have on our health and wellbeing for a better future.We deliver meaningful career support to those with short-term and long-term mental health...


  • Croydon, Greater London, United Kingdom Croydon Health Services NHS Trust Full time

    We are recruiting into our new Temporary Staffing Team...Are you passionate about leading a team?Are you excellent at communicating?Are you inspiring and experienced in adapting and facilitating change?We are seeking an exceptional team leader who motivates others and consistently delivers the best service at all times. We would like a keen team player who...