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Contact Centre Agent
3 months ago
Role
Contact Centre Booking Agent
Location
Croydon
Salary
£10.10 p/h a standard or £10.60 p/h if working a Friday or Saturday night.
We are currently looking to hire two night shift workers, working a three nights on three nights off shift pattern.
As a Contact Centre Booking Agent, you'll be at the front line of our business assisting our customers with booking their transport requirements and helping them with any queries.
What do I need?
To be a success, you'll need to be enthusiastic, self-motivated and above all, you'll be happy to pitch in and help others.
Due to the nature of the work, you will also need a good command of the English Language be computer literate with good keyboard skills.
Previous call centre and/or customer service experience would be an advantage but not essential as on the job training provided.
Essential Requirements:
Right to work in the UK.
Live within an acceptable commute from the office.
This role is office based and on site.
Equal Opportunities
Data Protection
Applicants are advised that all documentation gathered during the recruitment process will be held in compliance with GDPR and the Data Protection Act 2018.
All personal information will be securely held and safely disposed of as soon as it is reasonable to do so.
The Company will comply with requests from unsuccessful applicants who wish to have their details destroyed earlier.Job Types:
Full-time, Permanent
Salary:
£10.50-£11.00 per hour
Benefits:
- Additional leave
- Company events
- Cycle to work scheme
Schedule:
- 12 hour shift
Work Location:
In person