Service Co-ordinator

2 weeks ago


Sheffield, Sheffield, United Kingdom Glu Recruit Full time

Ref:542

Role:
Service Co-Ordinator (Engineering)


Salary:
£26,624


Location:
Sheffield


Hours:
Monday-Friday 40 hours


Duties:

  • Respond and deal with service requests from customers
  • To plan engineer workload & route planning
  • Maintain stock levels within the parts and service department and record accurately on our
  • Profit plus & Protean software systems
  • Liaise with sales, parts, warehouse and other internal teams
  • Maintain effective communication with clients to promote great customer service, whilst managing expectations
  • To achieve and maintain the Service Level Agreements with customers and clients
  • Follow Company policies and procedures and make suggestions where they can be improved for the benefit of the Company and our customers
  • Maintain a clean and safe working environment with regards to own Health and Safety and that of others
  • Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment
  • Use all work equipment and personal PPE properly and in accordance with training received


Glu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role.


Job Types:
Full-time, Permanent

Salary:
£26,624.00 per year

Schedule:

  • Monday to Friday

Work Location:
In person
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