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Supervisor - Gatwick Airport - Copy
2 weeks ago
SUPERVISOR RETAIL - AIRPORT PREMIUM RATES + SHIFT ALLOWANCE:
Established in 1981 with a single store in the North West of England, JD Sports Fashion Plc is a leading Multi-Channel retailer of sports fashion and outdoor brands in the UK and Europe.
The Group has over 2400 stores across a number of retail fascias and is proud of the fact that it always provides its customers with the latest products from the very best brands.
Role Overview:
Being part of the store's Junior Management team you will provide managerial support and help maintain and improve the levels of customer service throughout your section.
Customer Service
- Provide customers with excellent levels of Customer service.
- Deal with customer complaints and enquires, providing the best possible outcome.
- Ensure the personal appearance of sales staff is in line with company guidelines.
- Have an understanding of the Customer Service measuring programme.
- Ensure that targets are achieved and, where possible, exceeded.
- Monitor staff service levels in order to maximise store sales.
- Utilise instore devices, making sure that the customer is offered the whole product range.
- Use reports to assist you in product placement of key selling lines.
- Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
- Provide assistance with the maintenance of standards on the sales floor.
- Keep stock clean and presentable at all times.
- Retail Management experience would be advantageous
- Excellent Time Management skills
- Strong verbal and written communication skills.
- IT skills
- Microsoft Outlook, Word and Excel.
- Encourage personal progression throughout your store
- Provide assistance with the induction and training of new starters.
- Assist with the development of existing staff, ensuring that personnel completes the relevant E-Assessments.
- Retail Supervisor experience would be advantageous.
- Excellent Time Management skills
- Strong verbal and written communication skills.
- IT skills
- Microsoft Outlook, Word and Excel.
Benefits:
- UK/International career progression.
- Competitive salary.
- Company discount.
- Company pension.
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