Customer Support Agent

1 week ago


Kettering, Northamptonshire, United Kingdom Snap-on UK Holdings Full time

Are you passionate about providing top-quality customer support and looking for a new role? Look no further
We are seeking a skilled and enthusiastic customer service professional to join our team as Chrome Customer Support Agent.

At Snap-on, we pride ourselves on providing an exceptional service to our franchisees, and as a Chrome Customer Support Agent, you will play a pivotal role in their success by quickly resolving issues relating to Snap-on's point of sale system, Chrome.


As a Chrome Customer Support Agent,
you will receive full on-the -job training, as well as access our comprehensive library of 'knowledge base' articles.

Your ability to listen actively, analyse problems, and communicate clearly will be instrumental in delivering outstanding support to our franchisees.


In addition to a competitive salary and benefits package, joining our team will open the door to a fulfilling and rewarding career.

At Snap-on Tools, we foster a culture of continuous learning and personal development, empowering our employees to reach their full potential.


Job Types:
Full-time, Permanent

Salary:
£24,000.00 per year

Benefits:

  • Bereavement leave
  • Canteen
  • Casual dress
  • Company events
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Free parking
  • Life insurance
  • Onsite parking
  • Referral programme
  • Sick pay
  • Store discount

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Overtime

Experience:

  • Technical support: 1 year (preferred)
  • Customer service: 3 years (required)

Work Location:
In person
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