Customer Service Apprentice

1 week ago


Kettering, Northamptonshire, United Kingdom Starting Off Full time

This is a fantastic opportunity for a recent school or college leaver who has an enthusiasm and keen interest in starting a career within Customer Service.

The company specialise in hosting/cloud solutions, internet and telecommunication support, web hosting and internet connectivity.

They have a large number of clients throughout the UK and provide an IT managed service for all of the above areas.


They are now looking for an enthusiastic individual who has great communication and customer service skills to join their growing team.


Key duties will include:

  • Call handling.
  • Directing calls and placing orders on internal systems.
  • Utilising a CRM, creating customer accounts, raising tickets, ensuring notes are taken.
  • Handling a LiveChat service, providing customer service as necessary.
  • Any other administrative duties.
  • Assisting in the provision of hardware, shipping, and preparing for dispatch.
This role will be working towards Customer service Level 2 or 3 qualification supported by starting off.

Job Types:
Full-time, Apprenticeship

Pay:
From £6.40 per hour

Expected hours: 37.5 per week

Benefits:

  • Casual dress
  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday
  • No weekends

Education:

  • GCSE or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person

  • Kettering, Northamptonshire, United Kingdom Connells Group Full time

    At Connells, part of the Connells Group, we're looking for a highly motivated Apprentice Lettings Negotiator to join our fantastic lettings team in branch in Kettering.We take the employment of new talent in to our company very seriously and fully support the Government Apprenticeship Programme. Our commitment to continuous professional development is seen...


  • Kettering, Northamptonshire, United Kingdom Inspire ATA Full time

    This is a fantastic opportunity to work for and train in a welcoming, friendly and creative school as an Apprentice School Administrator. Applicants would be expected to build up the necessary skills required to provide an effective reception service, answering routine telephone and face-to-face enquiries, along with general admin duties.Duties Managing new...


  • Kettering, Northamptonshire, United Kingdom Walls and Floors Full time

    Objective:To liaise with customers, taking and placing orders and supporting with Sales and Service queries. To delight our Customers with 5* Customer ServiceTo work alongside our co-workers/colleagues to deliver the best service whilst supporting each other in achieving this, ensuring the Customer and the Organisation are at the centre of decision...


  • Kettering, Northamptonshire, United Kingdom Snap-on UK Holdings Full time

    At Snap-on Tools we have a fantastic opportunity for a people-oriented customer service professional to join our team as a Customer Service Representative.As a Customer Service Representative, you will be delivering the highest level of customer service to our customers via various contact points.Day to day responsibilities will include:Managing and...


  • Kettering, Northamptonshire, United Kingdom Oxford University Press Full time

    Education changes lives forever. It broadens horizons, breaks down barriers, and fires imaginations. Like the University of Oxford of which we are a part, we are committed to uncompromising standards, freedom of expression, and the enrichment of lives through education. This is our motivation, our purpose, and our mission. It is why 100% of the money we make...


  • Kettering, Northamptonshire, United Kingdom North Northamptonshire Council Full time

    About the role Hours: 37 hours per week, between 9am-5pm Mon to Fri - One early finish per week27 days annual leave plus Bank HolidaysLocation: Haylock House, Kettering. Free parkingInterviews to take place on the 31st March 2023Deliver excellent customer service to every residentTake responsibility for providing resolutionsOur values Customer Focused...


  • Kettering, Northamptonshire, United Kingdom NAHL Group PLC Full time

    Customer Service RepresentativeLocation: KetteringContract: Full time, PermanentSalary: 21,392Hours: 37.5 hours per weekHere at National Accident Law, we are all about making it right for those who have had an accident that wasn't their fault. Home to National Accident Helpline, our Helpline Advisors are the vitally important first point of contact for our...


  • Kettering, Northamptonshire, United Kingdom Adecco Full time

    Customer Service RepresentativeLocation:Kettering (office based only)Contract type:Full Time (Permanent)Hours per week:Monday to Friday 8.30am - 5pmSalary:£23.5k per annumWhy Join Us:Our client offers an outstanding chance for a customer-focused professional to excel as a Customer Service Representative. They are committed to providing top-notch customer...


  • Kettering, Northamptonshire, United Kingdom Select Full time

    Are you always the one people turn to for solutions? Are you highly organised and excellent at managing your time? Do you have a knack for turning challenges into opportunities, and enjoy fostering strong relationships? If so, then my client has a fantastic opportunity just for youWe are searching for an exceptional Customer Service Officer to provide a...


  • Kettering, Northamptonshire, United Kingdom Select Full time

    Are you always the one people turn to for solutions? Are you highly organised and excellent at managing your time? Do you have a knack for turning challenges into opportunities, and enjoy fostering strong relationships? If so, then my client has a fantastic opportunity just for youWe are searching for an exceptional Customer Service Officer to provide a...


  • Kettering, Northamptonshire, United Kingdom Select Full time

    Are you always the one people turn to for solutions? Are you highly organised and excellent at managing your time? Do you have a knack for turning challenges into opportunities, and enjoy fostering strong relationships? If so, then my client has a fantastic opportunity just for youWe are searching for an exceptional Customer Service Officer to provide a...


  • Kettering, Northamptonshire, United Kingdom Sealed Air Full time

    Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient.Our people are entrepreneurial innovators and problem solvers committed to bringing unique insights...


  • Kettering, Northamptonshire, United Kingdom Jag Recruitment Full time

    _As an Administrator / Customer Assistant, you will be an integral part of our office-based team, as well as providing assistance at the trade counter. Your responsibilities will include a variety of day-to-day office duties, such as data entry, filing, and scanning._ In addition to officebased tasks, you will be required to assist customers at the trade...


  • Kettering, Northamptonshire, United Kingdom BP Full time

    Customer Service Assistant (6-week Temporary Opportunity) About the Company:Join our team at bp retail, a company that values customer service at its core and is always ready to adapt to the market's changes to meet our customers' needs. About the Role: Provide excellent customer service in a fast-paced retail environment Receive training to develop the...


  • Kettering, Northamptonshire, United Kingdom Oxford University Press Full time

    Education changes the lives forever. It broadens horizons, breaks down barriers, and fires imagination. Like the University of Oxford of which we are a part, we are committed to uncompromising standards, freedom of expression, and the enrichment of lives through education. This is our motivation, our purpose, and our mission. It is why 100% of the money we...


  • Kettering, Northamptonshire, United Kingdom Aggregate Industries Full time

    About Aggregate Industries UKWe are at the heart of construction, committed to building progress and transforming the industry to deliver a more sustainable future for all. We are recognised as one of the safest, most customer-focused companies in this space and we are looking for you to be part of our movement to grow, innovate and develop together to...


  • Kettering, Northamptonshire, United Kingdom ACS Recruitment Solutions Ltd Full time

    Receptionist/Customer Service AdministratorKetteringHours - Monday to Friday full timeSalary - £22kOur Kettering based client is recruiting a Receptionist/Customer Service Administrator on a permanent basis to provide a professional and pleasant first impression of the company, both over the phone and face to face. Working with all divisions of the...


  • Kettering, Northamptonshire, United Kingdom starting off Full time

    Established in 1984, my client is an award-winning 3rdparty logistics provider with over 25 years of experience, who have built a comprehensive range of logistics services across the UK and Europe.Their UK warehouse and operations are centrally located in Northamptonshire, which means 85% of the UK is accessible to them. Due to expansion, they are now...


  • Kettering, Northamptonshire, United Kingdom Nobilis Care Full time

    About The Role:Nobilis care is a family run domiciliary care agency which offers excellent care and support to our clients within their own home. We have an exciting opportunity to recruit someone who is passionate and driven to have exceptional quality interactions with our staff and clients. The role is a Customer and Care Advisor with some care...


  • Kettering, Northamptonshire, United Kingdom Oxford University Press Full time

    Education changes the lives forever. It broadens horizons, breaks down barriers, and fires imagination. Like the University of Oxford of which we are a part, we are committed to uncompromising standards, freedom of expression, and the enrichment of lives through education. This is our motivation, our purpose, and our mission. It is why 100% of the money we...