Customer Service Advisor

7 days ago


Ross on Wye, Herefordshire, United Kingdom PGL Travel Full time

Contract:
Permanent, Full time

Salary:
£22,000 per annum (on-target earnings)

Location:
Alton Court, Ross-on-Wye


We are currently recruiting several
Customer Service Advisors, to effectively manage school and group bookings for PGL's UK Adventure centres, based at our Support Centre in Ross-on-Wye.


The Adventure UK department generates revenue in excess of £50 million and as a Customer Services Advisor you will be liaising with teachers, youth group leaders and uniformed groups (such as cubs, scouts, guides, and brownies) to facilitate their bookings.

You will provide a high level of customer service in order to meet customers' needs and to secure future re-bookings.


Working in a vibrant, open plan office, you will play a crucial part in the continued growth and success of PGL.

Most of the contact you'll make will be over the phone which can often be challenging, given the busy schedules teachers have to work to.


Key responsibilities include:

  • Effectively managing all pretravel administration for PGL's Adventure UK centre bookings, to ensure a strong relationship is built with our customers;
  • Meeting rebooking and feedback targets;
  • Developing an indepth knowledge of your customers and the centres they visit;
  • Working with your colleagues to ensure all customer needs are met and more often exceeded.

How to apply:

  • Successful applicants are required to undergo an enhanced DBS disclosure, which PGL will pay for. You need to possess the legal right to live and work in the UK to be considered for employment with PGL. PGL is committed to the principles of equality and diversity and welcome applicants from all sectors of the community, including those with disabilities._

  • Holiday Advisor

    7 days ago


    Ross on Wye, Herefordshire, United Kingdom i2i Recruitment Full time

    Sales Advisor25,000 per annum + monthly bonusPride yourself on offering an excellent service?My client is seeking Sales Advisors to join their family run business based in Ross on Wye in a modern office.Assist existing and new clients over the phone, mainly on an inbound basis. Use the database to contact local businesses and domestic customers. Drive sales...

  • Sales Advisor

    6 days ago


    Ross on Wye, Herefordshire, United Kingdom PGL Travel Full time

    Contract:PermanentSalary:Up to £23,475 including commissionPGL Travel currently have an exciting opportunity for someone to join the PGL Consumer team as a Sales Advisor.PGL is synonymous with learning outside the classroom in a framework of fun, safety and achievement. We've been giving young people the adventure of a lifetime since 1957 and now operate...

  • Customer Service

    6 days ago


    Ross on Wye, Herefordshire, United Kingdom Clean Linen Services Full time

    Customer Service & Admin Executive - Part-TimeRoss-on-Wye£17,250 per annum, plus Employee Assistance Programme, Pension Scheme, Recommend a Friend Bonus Scheme, Life Assurance and opportunities for training and development.**We have a great opportunity to join our friendly admin team at the Ross-on-Wye site.The role will include: Providing consistently high...


  • Ross on Wye, Herefordshire, United Kingdom ETB Autocentres Full time

    We at ETB Autocentres, not only do we fit tyres, wheel alignments, exhaust and battery fitting, we offer whole lot more to our customers, we carry out vehicle servicing, brake replacement, suspension replacement, diagnostics, MOT'S and air con re-gassing. We are always looking for reliable, committed people to join us.We require an experienced Service/Tyre...

  • Sales Advisor

    7 days ago


    Ross on Wye, Herefordshire, United Kingdom PGL Travel Full time

    Where:Ross-on-WyeContracted hours:Full-timeJob Type:PermanentPay:£21,499 to £21,499, Per MonthOptional Accommodation:NoSales AdvisorFull time and fixed-term (Summer) positions availableFLEXIBLE & HYBRID WORKINGCOMPANY LAPTOPGOOD BASIC SALARY PLUS COMMISSION SCHEMESince 1957, we've enriched the lives of millions of young people by delivering inspirational...


  • Ross on Wye, Herefordshire, United Kingdom Now Self Storage Ltd Full time

    Sales Advisor at Now Self StorageWork Experience: 2-3 years of relevant experienceSalary: £25,000 Basic + target related bonus = OTE £28,000Hours: Full-time, 40 hours, 5 days over a 7-day rotation, weekend working on a rota basis, office based in Ross on WyeReport To: Operations ManagerCompany Info: Now Storage Ltd, established in 2009, is a family-run...


  • Ross on Wye, Herefordshire, United Kingdom Peter Hickman Full time

    We are currently looking for a part time (with possibility of a full time position) receptionist/customer care to join our busy/friendly team, to start in JanuaryResponsibilities: Provide exceptional customer service to clients via phone, inperson interactions, Teamwork, shampooing when required, general housekeepingComputer skills, Customer care skills,...


  • Ross on Wye, Herefordshire, United Kingdom Now Self Storage Ltd Full time £25,000

    Sales Advisor at Now Self StorageWork Experience: 2-3 Years of relevant experience.Salary: £25,000 Basic + target related bonus = OTE £28,000Hours: Full Time 40hrs, 5 days over a 7-day rotation. Weekend working on a rota basis. Office Based in Ross on Wye.Report To: Operations ManagerCompany Info: Now Storage Ltd opened in 2009, a family-run business based...


  • Ross on Wye, Herefordshire, United Kingdom Now Self Storage Ltd Full time £25,000

    Sales advisor at Now Self Storage Work experience 2-3 Years of relevant experience. Salary £25,000 Basic + target related bonus = OTE £28,000 Hours Full Time 40hrs 5 days over a 7 day rotation Weekend working on a rota basis. Office Based Ross on Wye Our customers are at the forefront of our service; We are looking for a Full Time General Administrative...


  • Ross on Wye, Herefordshire, United Kingdom Reed Full time

    Sales Administrator - Exciting Opportunity in Food & Beverage TeamReed is collaborating with a well-known manufacturer of ingredients for top brands in the food and drink industry. They're on a fast expansion track, creating a new Sales Administrator role in their Food and Beverage department.Benefits:Competitive Salary: £25 - 30kWork Flexibility: Remote...


  • Ross on Wye, Herefordshire, United Kingdom Orchard Coffee House Full time

    Job title:Barista/Customer assistantHours: Permanent, Part Time 16h ,with possibility for overtime/seasonal hours.Contract length:This is a permanent contract however there will be a probationary period of three months.Hourly Rate:variable, depending on age and experience.Overall Purpose of the role:Orchard Coffee House is a ministry of Gorsley Baptist...


  • Ross on Wye, Herefordshire, United Kingdom Rockfield Specialist Recruitment Full time

    Our client is a dynamic, fast paced and adaptable supplier of multiple, value adding services to a range of clients both across the UK and internationally. They're an employer of choice, offering a fantastic working environment, interesting and varied work and a genuine opportunity to keep developing your career. The role of Account Manager is highly...


  • Ross on Wye, Herefordshire, United Kingdom Kirintec Limited Full time

    About KirintecKirintec is an exciting and ambitious R&D-led company with market leading technology and expertise. Kirintec offers a fast-paced dynamic environment fostering innovation at all levels with rewards to match.Field Service Representatives sit within Technical Support which provides various functions including Technical Subject Matter Expertise...


  • Ross on Wye, Herefordshire, United Kingdom JR United Kingdom Full time

    Job DescriptionCastara Retreats and Cynefin Retreats Reservations Team Member In The Top 10 Tobago Hotels - Castara RetreatsAlternative Hay-on-Wye accommodation - Cynefin RetreatsWith one of our reservations team retiring at the end of the year, we are looking to bring in a new member as soon as possible who can be trained up over the summer. We are seeking...

  • Door Canvasser

    6 days ago


    Ross on Wye, Herefordshire, United Kingdom perfect choice Full time

    Family run business looking for a dynamic and outgoing door canvasser to join our team. As a door canvasser, you will be the face of our business, engaging with potential customers and promoting our products and services door to door.Responsibilities:Knock on doors and introduce potential customers to our products and services. Explain the benefits of our...


  • Ross on Wye, Herefordshire, United Kingdom Healthcare 21 Full time

    About UsHealthcare 21 is a high growth company that strives to achieve optimal outcomes and enhance the quality of patient care. Our success is driven by staying close to the customer and being willing to go the 'extra mile'. We aspire to motivate and encourage our employees to improve patient lives by delivering the best and most innovative healthcare...

  • Retail Assistant

    7 days ago


    Ross on Wye, Herefordshire, United Kingdom SHELL Symonds Yat Full time

    We are recruiting for a part time Customer Service Assistants to work Nights at Shell Symonds Yat Services (A40 Northbound ) for 4 nights per week (4 night on, 4 nights off).Rotas organised 4 weeks in advance so you will always know when you are working and you can enjoy planning things outside of work around your working scheduleWe are looking for someone...

  • Sales Administrator

    6 days ago


    Ross on Wye, Herefordshire, United Kingdom Two Farmers Ltd Full time

    Place of Work:Peterstow, HerefordshireJob Type:Full-time, PermanentSalary: NegotiableStart Date: To be agreedSales & Customer Service AssistantRequirements: Provide a high level of customer service. Establish, maintain and grow relationships with our independent customers. Be competent at selling over the phone and face to face. Excellent interpersonal...

  • Retail Assistant

    7 days ago


    Ross on Wye, Herefordshire, United Kingdom SHELL Symonds Yat Full time

    We are recruiting for a Customer Service Assistant to work weekends at Shell Symonds Yat Services (A40 Northbound) for hours per week (am pm 15:00 - 23:00 and weekend shifts)Rotas organised 4 weeks in advance so you will always know when you are working and you can enjoy planning things outside of work around your working scheduleWe are looking for someone...

  • Soil Technician

    6 days ago


    Ross on Wye, Herefordshire, United Kingdom Frontier Agriculture Full time

    We are looking for a Soil Technician to join the SOYL team, based at Ross-on-Wye on a permanent, full-time basis. You will be carrying out soil sampling and associated in-field services for our farmer clients across the region using GPS technology. Often working alone, you will be self-motivated, organised and have previous experience involving...