![CEX - Reality Enterprise Ltd](https://media.trabajo.org/img/noimg.jpg)
Retail Store Supervisor
1 week ago
Job Summary:
Provides customer service, product knowledge and sales support to fellow team members and customers that are consistent with the company standards and expectations.
Key Duties and Responsibilities:
- Ensures the store is opened/closed in line with policy
- Sets an example and encourages staff to meet and exceed company's goals and objectives.
- Monitors staff on the tills
- Assists management to achieve store goals and targets
- Trains and supports staff, setting goals where appropriate.
- Maintains a positive team environment to ensure success
- Responds to customer issues in a professional manner
- Ensure daily processes listed are being adhered to:
- Merchandising
- Relabeling
- Stock Checks
- Ecom
- Testing
- Complies with store standards:
- Daily/weekly/monthly paperwork
- Stock control proficient in RMA/blocked phone processes
- Loss prevention investigate stock issues
- Assists in housekeeping standards
Competencies:
- Strong communication skills
- Reliable
- Constructive problem solving abilities
- Integrity and strong work ethic
- Ability to work in a team environment
- Customer service, sales and people oriented
- Proactive
- Able to prioritise
- Flexible and adaptable to the needs of the organization
- Problem solving and decision making aptitude
- Able to handle multiple priorities at one time
- No
Job Types:
Full-time, Permanent
Salary:
£20,905.00 per year
Benefits:
- Casual dress
- Company events
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Application question(s):
- Have you ever led a team of people?
- If yes to the above question tell us about it...
- Why do you want to work for CeX?
Experience:
- Customer service: 1 year (preferred)
Work Location:
One location
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