Store Assistant

6 months ago


Cramlington, United Kingdom Nisa local Southfield Green Cramlington Full time

**Job Title**: Convenience Store Assistant

**Job Summary**:
**Job Purpose**:
Support the store management in ensuring the store meets the expectations and needs of the customers, through effective customer service, and ensuring availability of products and services at all times.

**Reports to**:
Store Manager / Supervisor

**Key Result Areas**:
The Store Assistant is responsible for serving customers whilst maintaining standards within the store, replenishing stock through rotation and code checking, dealing with queries and complaints from customers and other members of the public including, Sales Reps and other third parties, performing other duties that assist in the opening and closure of the store as well as completing any other reasonable tasks and duties as requested of them from their manager.

**Main Responsibilities**:

- Assist in the day to day running of the store.
- Operate the till, including normal sales, handling multiple methods of payments, and also including other till functions such as voids, returns and similar functions that might normally be expected in a shop environment.
- Serve customers as normally required in a shop environment, whilst ensuring that they are treated with respect and manners.
- Develop an understanding of the products sold in the store sufficient to provide an effective level of customer service, and contribute to the sales targets.
- Take an active role in stocking shelves according to company procedures and policies, using own initiative to fill any gaps, adhering to the company procedures for stock replenishment.
- Take an active role in maintaining effective stock room controls, and in ensuring continued stock supply, and in maintaining stock record accuracy.
- Comply with the company’s policy on managing waste and write off as directed by the Store Manager.
- Contribute to the general tidiness and cleanliness of the shop and conform to associated company procedures and policies. Participate in the housekeeping of all shop areas, including staff rest areas, (kitchen and toilets), back yards, front of store area and stock rooms. Keep the shop and displays clean and tidy at all times.
- Develop an understanding of sales skills in a shop environment sufficient to provide an effective level of customer service and performance.
- Contribute ideas and suggestions, in order to achieve improvements in all aspects of the shops performance both individually and as a member of the shop team.
- Assist shoppers to find the goods and products they are looking for, and give advice on product selection.
- Respond to any queries from customers.
- Be vigilant at all times and to help minimise stock loss.
- Ensure any issues or discrepancies are reported to the Store Manager or Supervisor.
- Be flexible and mobile, willingly working on any task within the shop environment or in support of shop sales.
- Take an active role in ensuring quality of your own work conforms to any standards defined.
- Take an active part in any performance measurement, enabling the company to improve.
- Actively learn and implement new ideas, methods and skills.
- Comply with and implement all of the company’s policies and procedures.
- Comply in all respects with the company’s policy, procedures and legislation in respect of Health and Safety, Licensing Law and Trading Standards.

**Person Specification**:

- GCSE ‘C’ Grade or above or equivalent in Maths and English.
- NVQ level 2 in retail and or customer service. (desirable)
- Numerate and literate.
- Retail or public facing experience.
- Experience of dealing with money in various forms.
- Friendly and engaging personality.
- Positive and flexible attitude.
- Be patient, tactful, diplomatic and approachable.
- Self-motivated.
- Excellent customer service skills.
- Good team worker.
- Helpful, polite and of smart appearance.
- Physically fit - may be standing for most of the day, and required to carry out lifting of stock.
- Flexible approach to working hours.

**Job Type**: Part-time

Pay: £8.60-£11.44 per hour

Expected hours: 16 per week

**Benefits**:

- Company pension

Schedule:

- Flexitime
- Holidays
- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Convenience customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: 01SGNisa22.05.24



  • Cramlington, Northumberland, United Kingdom CV Library Full time

    Temporary Stores Assistant WantedWe are recruiting a Temporary Stores Assistant to support our operations in Cramlington. This exciting opportunity is ideal for those looking to gain experience in a dynamic warehouse setting.About the Role:The successful candidate will be responsible for managing inventory levels, packing orders, and operating a Fork Lift...


  • Cramlington, Northumberland, United Kingdom ASDA Full time

    Job DescriptionAs a Part-time Store Assistant at ASDA, you will play a vital role in ensuring the efficient operation of our stores. You will be responsible for providing excellent customer service, working across various departments to achieve sales targets and maintain store efficiency.The ideal candidate will have excellent communication skills, a...


  • Cramlington, Northumberland, United Kingdom CV Library Full time

    At CV Library, we are currently seeking a highly motivated Stores Assistant and Logistics Coordinator to join our team. This exciting opportunity will see you play a pivotal role in the smooth running of our warehouse operations, ensuring that all tasks are completed efficiently and effectively.About the Role:This is an excellent chance for someone with a...

  • Senior Store Assistant

    6 months ago


    Cramlington, United Kingdom Toolstation Full time

    **What you'll do**: Senior Store Assistant (keyholder) in Cramlington 25 hours per week At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. You’ll be the face of Toolstation, making a fantastic...


  • Cramlington, United Kingdom Reality Enterprise Ltd TA Cex Full time

    Cramlington is looking for a Supervisor - Secondment Contract Provides customer service, product knowledge, and sales support to fellow team members and customers that are consistent with the company standards and expectations.Strives to achieve the store and company's goals and objectives.Key Duties and Responsibilities: ? Sets an example and encourages...


  • Cramlington, Northumberland, United Kingdom NEXT Full time

    What We Offer:At NEXT, we value our employees and offer a range of benefits to support their well-being and career development. These include:A competitive salary of £18,000 per annum25% discount on most NEXT products10% discount on partner brands75% discount on a generous working wardrobe allowanceEarly VIP access to sale stockHot deals and exclusive...


  • Cramlington, Northumberland, United Kingdom NEXT Full time

    Job Overview:As a Sales Team Member, you will play a critical role in helping customers find what they need, answering questions, and making recommendations. This is a fantastic opportunity to develop your skills and knowledge of our products, while working in a supportive and collaborative team environment.You will work closely with colleagues to ensure...

  • Sales Assistant

    7 months ago


    Cramlington, United Kingdom Dunelm Full time

    **Overview**: **Pay - £6.72 - £10.80 per hour.** Our store in **Cramlington** is looking for a minimum **16**hrs** **per week **Sales **Assistant**. You will need to be **fully flexible over the course of the week**. The hours will be spread across the week but will include at least** **one evening** and a **Saturday **or **Sunday shift.** Here at...

  • Assistant Supervisor

    6 months ago


    Cramlington, United Kingdom W Boyes & Co Ltd Full time

    **26 Hours per week to include Saturday and Sunday working** As an Assistant Supervisor you will be part of the management team responsible for the efficient and effective day-to-day running of the Store to achieve customer expectations and maximise sales. In the absence of the store manager you will ensure the store is run effectively. Boyes thrives on...

  • Maintenance Assistant

    8 months ago


    Cramlington, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

    To carry out planned and unplanned maintenance duties on Trust premises as directed by the Estates Officers and Maintenance Assistant Supervisor, and other Senior Managers as required. Assist tradesmen in engineering and building works as required. Maintain stores stock control and issue/record all parts issued and stock delivered. They will be required to...


  • Cramlington, United Kingdom BM Stores Full time

    **We are currently recruiting for Customer Service Assistants to join us at our store in **Westmorland Retail Park, **Cramlington!** **We are looking for Store Colleagues to join us on a temporary basis & support our busy Christmas period!** We have various, flexible shift patterns available including weekends, with contracts up to 20 hours week and...

  • Sales Assistant

    7 months ago


    Cramlington, United Kingdom CeX Ltd Full time

    **Sales Assistants with a passion for games, Movies, gadgets and computers** **Location**:Cramlington **Contracted hours**: 16 **About Us** - We are a rapidly expanding company currently operating over 600 Stores spanning the UK, Ireland, Spain, Australia, Mexico, Netherlands, Poland and India. - We trade digital stock with the customer on the high...

  • Optical Assistant

    7 months ago


    Cramlington, United Kingdom Specsavers Full time

    **Experienced Optical Assistant** **Store: Specsavers Cramlington** **Hours: Full time - 40 hours (weekend working is essential)** **Salary: Dependent on experience** **Benefits: Bonus after probation, Specsavers perks, staff, friends and family discounts, additional birthday day off, company sick pay depending on length of service, enhanced maternity &...

  • Marketing Assistant

    6 months ago


    Cramlington, United Kingdom Pure Fishing Full time

    **Job Summary**: Reporting to the Head of UK Marketing and Customer Service, you will be responsible for the execution of regional marketing initiatives within the UK, with an emphasis on driving consumer demand, execution of the marketing plan and assisting with local pro staff, media partners, retailers, and social media contributions. **Specific...


  • Cramlington, United Kingdom Reality Enterprise Ltd TA Cex Full time

    Job Title: CEX Retail Sales Assistant (Cramlington) Reality Enterprise Ltd T/A CEX is a market-leading technology retailer specialising in buying, selling and exchanging a range of technology and entertainment products.We are currently seeking a Part-time Retail Sales Assistant for our Cramlington store.The Retail Sales Assistant will be responsible for...

  • Trading Assistant

    6 months ago


    Cramlington, United Kingdom Sainsbury's Full time

    **Location** - Cramlington Store, Sainsbury's Supermarkets Ltd Manor Walks Shopping Centre, Cramlington, NE23 6RT **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £11.00 per hour **Areas of business** - Retail **Job ID** - 221501 **Schedule** Wed 5am - Wed 9am Thu 5am - Thu 9am Fri 5am - Fri 9am Sat 5am - Sat 9am - Total hours:...


  • Cramlington, United Kingdom Reality Enterprise Ltd TA CEX Full time

    Job Title: CEX Retail Sales Assistant (Cramlington)Reality Enterprise Ltd T/A CEX is a market-leading technology retailer specialising in buying, selling and exchanging a range of technology and entertainment products. We are currently seeking a Part-time Retail Sales Assistant for our Cramlington store. The Retail Sales Assistant will be responsible for...

  • Maintenance Assistant

    6 months ago


    Cramlington, United Kingdom Northumbria Healthcare - NHFM (Northumbria Healthcare Facilities Management) Full time

    Northumbria Healthcare Facilities Management Ltd is seeking to recruit a Maintenance Assistant, working at The Northumbria Hospital in Cramlington and other sites Trust-Wide as necessary within the needs of the service. The successful post holder will be involved in the day to day operation and maintenance of all Building/Engineering, life and...


  • Cramlington, Northumberland, United Kingdom Next Careers Full time

    Job TitleA Client Service Assistant plays a vital role in providing excellent customer service and ensuring the smooth operation of our stores. This position involves locating, packing, and processing stock to meet customer demands. In addition, the successful candidate will work collaboratively with colleagues to achieve sales floor targets.


  • Cramlington, United Kingdom Reality Enterprise Ltd TA CEX Full time

    **Job Title: CEX Retail Sales Assistant (Cramlington)** Reality Enterprise Ltd T/A CEX is a market-leading technology retailer specializing in buying, selling and exchanging a range of technology and entertainment products. We are currently seeking a Part-time Retail Sales Assistant for our Cramlington store. The Retail Sales Assistant will be responsible...