Finance Assistant Apprentice

2 weeks ago


Birmingham, Birmingham, United Kingdom Centrick Full time

Job Title:
Finance Assistant

Apprenticeship Qualification:
AAT Level 2/3

WHO is it with? Centrick Properties
The Exchange
19 Newhall Street
Birmingham
B3 3PJ

Fixed Rate £5.50 PER HOUR

About The Employer & Role:

About the Employer:

Centrick's Sales & Lettings offering sits across multiple locations across the Midlands, offering clients a full 360-degree service from land & new homes through to lettings, build to rent and asset management services.

We strive to deliver a tailored approach whilst also providing a trusted and compliant service to our clients.

We are passionate about driving the business forward, utilising available tech to provide virtual video viewings, instant online valuations and industry updates through our social media presence.


About the Role (Brief Overview):
The role of the Sales & Lettings Assistant is predominantly customer facing, dealing with routine, first-line queries.

You will work closely with your team and will escalate any problems, queries or complex issues to the other team members who are on hand for additional support.

You will play your part in ensuring the branch delivers on set KPIs and provides exceptional customer service.

And Day to Day?.

You will be Responsible for:
Consistently deliver an exceptional customer experience

  • Follow best practice regarding the day to day running of the office
  • Ensure all admin is accurate and is available for all client meetings/contract signings/key collections as and when required
  • Ensure all systems are accurately maintained and up to date, particularly regarding key management and property security
  • Respond promptly to all incoming sales & lettings enquiries
  • Promote sales & lettings services to potential landlords and vendors and book market appraisals
  • Carry out associated admin tasks relating to our lettings portfolio such as new listings and remarketing
  • Ensure time is maximised by effective and accurate diary management when scheduling appointments and forward planning time
  • Ensure the move in process is carried out in line with company procedure including but not limited to all compliance documents are completed and on file, funds are received and keys are released accordingly
  • Offer admin support as and when required to help progress active sales and lettings
  • Understand and comply with all company policies and procedures as well as industry legislation

Skills Required:
Please select from the below or add any additional skills

Fluent level of English with excellent spelling and grammar

  • Proficient IT user, able to use MS packages as well as a range of internal systems
  • Thrives in a fast paced, fluid environment
  • Experience of working within a customer service or admin role is preferred
Communication skills Analytical skills

IT Skills Logical

Attention to detail Team working

Organisation skills Creative

Customer care skills Initiative

Problem Solving skills Non judgemental

Presentation skills Patience

Administrative skills Physical fitness

Number skills

Other:
Lives and breathes our

Centrick Family Values:
Team Player, Vibrant and Exceptional

  • Engaging communicator, both written and verbal, able to build rapport with clients
  • A wellpresented professional with a confident, enthusiastic approach to work
  • A diligent and organised individual, capable of prioritising own workload and shifting priorities
  • Able to positively adapt to change and be flexible in accordance with business needs
  • Works with Centrick's best interest in mind at all times, demonstrating honesty and loyalty
  • Work well within a team and alone; takes initiative and is actively productive
  • Demonstrates attention to detail, accuracy and timeliness
  • Eager to learn and develop own skill set as well as supporting fellow colleagues with theirs

Minimum Qualifications Required:

  • GCSE
  • English and Maths (Grade C or above)
And the Long-Term Opportunities?

As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.



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