Current jobs related to Customer Support Engineer - Bristol, Bristol - Inductosense

  • Software Product Support Lead

    1 day ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Job Title: Software Product Support LeadWe are seeking a skilled and experienced software engineer to lead our small support team in maintaining our in-service missile-system middleware solutions.About the Role:Lead a team of three software engineers in maintaining and supporting our missile-system middleware solutions.Collaborate with the software project...

  • Software Product Support Lead

    1 day ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Job Title: Software Product Support LeadWe are seeking a skilled and experienced software engineer to lead our small support team in maintaining our in-service missile-system middleware solutions.About the Role:Lead a team of three software engineers in maintaining and supporting our missile-system middleware solutions.Collaborate with the software project...

  • Telecoms Engineer

    3 days ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Job Title: Field Telecoms EngineerLocation: Home Based, Bristol, with travel required across the UK as neededSalary: £28,000 - £35,000 per annumJob Type: Full-time / Permanent (Monday to Friday, 9:30am - 6:00pm, flexible hours within 8:00am - 6:00pm)About the Role:We are seeking an experienced Field Telecoms Engineer to join our team at The Engineer. As a...

  • Telecoms Engineer

    3 days ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Job Title: Field Telecoms EngineerLocation: Home Based, Bristol, with travel required across the UK as neededSalary: £28,000 - £35,000 per annumJob Type: Full-time / Permanent (Monday to Friday, 9:30am - 6:00pm, flexible hours within 8:00am - 6:00pm)About the Role:We are seeking an experienced Field Telecoms Engineer to join our team at The Engineer. As a...

  • Telecoms Engineer

    1 day ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Job Title: Field Telecoms EngineerLocation: Home Based, Bristol, with travel required across the UK as neededSalary: £28,000 - £35,000 per annumJob Type: Full-time / Permanent (Monday to Friday, 9:30am - 6:00pm, flexible hours within 8:00am - 6:00pm)About the Role:We are seeking an experienced Field Telecoms Engineer to join our team at The Engineer. As a...

  • Telecoms Engineer

    1 day ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Job Title: Field Telecoms EngineerLocation: Home Based, Bristol, with travel required across the UK as neededSalary: £28,000 - £35,000 per annumJob Type: Full-time / Permanent (Monday to Friday, 9:30am - 6:00pm, flexible hours within 8:00am - 6:00pm)About the Role:We are seeking an experienced Field Telecoms Engineer to join our team at The Engineer. As a...

  • Telecoms Engineer

    2 weeks ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Job Title: Telecoms EngineerLocation: Home Based, Bristol, travel required across the UK as requiredSalary: £28,000 - £35,000 per annumJob type: Fulltime / Permanent (Monday to Friday - 9.30pm (Flexible Hours within 8am - 6pm)The Engineer is a rapidly growing technology company providing IT and communications solutions to small and medium-sized...

  • Telecoms Engineer

    2 weeks ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Job Title: Telecoms EngineerLocation: Home Based, Bristol, travel required across the UK as requiredSalary: £28,000 - £35,000 per annumJob type: Fulltime / Permanent (Monday to Friday - 9.30pm (Flexible Hours within 8am - 6pm)The Engineer is a rapidly growing technology company providing IT and communications solutions to small and medium-sized...

  • Design and Systems Engineer

    1 day ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Join Our Team as a Systems Design EngineerWe are seeking a talented and motivated Systems Design Engineer to join our team at The Engineer. As a Systems Design Engineer, you will play a key role in designing the latest Complex Weapons capabilities for the UK and partner nation Armed Forces.About the Role:As a Systems Design Engineer, you will be responsible...

  • Design and Systems Engineer

    1 day ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Join Our Team as a Systems Design EngineerWe are seeking a talented and motivated Systems Design Engineer to join our team at The Engineer. As a Systems Design Engineer, you will play a key role in designing the latest Complex Weapons capabilities for the UK and partner nation Armed Forces.About the Role:As a Systems Design Engineer, you will be responsible...

  • Performance Planning Engineer

    2 weeks ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Job Title: Tactical Strike Mission Planning EngineerJob Summary:We are seeking a highly skilled Tactical Strike Mission Planning Engineer to join our team at The Engineer. As a key member of our Mission Planning team, you will be responsible for delivering SPEAR3 capabilities within the wider Weapon System domain.Key Responsibilities:Lead technical delivery...

  • Performance Planning Engineer

    2 weeks ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Job Title: Tactical Strike Mission Planning EngineerJob Summary:We are seeking a highly skilled Tactical Strike Mission Planning Engineer to join our team at The Engineer. As a key member of our Mission Planning team, you will be responsible for delivering SPEAR3 capabilities within the wider Weapon System domain.Key Responsibilities:Lead technical delivery...

  • Design and Systems Engineer

    1 week ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Join Our Team as a Systems Design EngineerWe are seeking a highly skilled and motivated Systems Design Engineer to join our team at The Engineer. As a Systems Design Engineer, you will play a key role in designing and developing complex weapons systems for the UK and partner nation Armed Forces.About the RoleThis is a 2-year graduate programme starting in...

  • Design and Systems Engineer

    1 week ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Join Our Team as a Systems Design EngineerWe are seeking a highly skilled and motivated Systems Design Engineer to join our team at The Engineer. As a Systems Design Engineer, you will play a key role in designing and developing complex weapons systems for the UK and partner nation Armed Forces.About the RoleThis is a 2-year graduate programme starting in...

  • Senior Structural Analysis Engineer

    2 weeks ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Job Title: Senior Structural Analysis Engineer - Stress SpecialistLocation: Flexible with occasional travelCompensation: Competitive + BenefitsRole Type: Full time / PermanentRole ID: SF56239The RoleAs a Senior Structural Analysis Engineer, you will play a critical role in ensuring the safety and integrity of submarine and surface ship components. Your...

  • Senior Structural Analysis Engineer

    2 weeks ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Job Title: Senior Structural Analysis Engineer - Stress SpecialistLocation: Flexible with occasional travelCompensation: Competitive + BenefitsRole Type: Full time / PermanentRole ID: SF56239The RoleAs a Senior Structural Analysis Engineer, you will play a critical role in ensuring the safety and integrity of submarine and surface ship components. Your...

  • Software Engineer Consultant

    3 weeks ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    About The EngineerThe Engineer is a leading provider of software solutions for the next generation of weapons. Our software teams deliver high-integrity software running on our weapon systems, as well as mission planning solutions integrated into a complex battle space arena.Our Software TeamWe are a strong cohesive team, passionate about software...

  • Mission Planning Systems Engineer

    1 week ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Tactical Strike Mission Planning EngineerMBDA is seeking a skilled Mission Planning Systems Engineer to join our team in Bristol. As a key member of our SPEAR3 Mission Planning team, you will play a critical role in delivering a complex weapon system that provides both tactical strike and electronic advantage.The successful candidate will have strong systems...

  • Mission Planning Systems Engineer

    1 week ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    Tactical Strike Mission Planning EngineerMBDA is seeking a skilled Mission Planning Systems Engineer to join our team in Bristol. As a key member of our SPEAR3 Mission Planning team, you will play a critical role in delivering a complex weapon system that provides both tactical strike and electronic advantage.The successful candidate will have strong systems...

  • Senior Aerodynamics Engineer

    2 weeks ago

    Bristol, Bristol, United Kingdom The Engineer Full time

    About The EngineerWe are a leading defence organisation with a strong commitment to innovation and excellence. Our team is dedicated to delivering cutting-edge solutions that meet the evolving needs of our customers.Job SummaryWe are seeking an experienced Senior Aerodynamics Engineer to join our team. As a key member of our Aerodynamics department, you will...

Customer Support Engineer

3 months ago

Bristol, Bristol, United Kingdom Inductosense Full time
Job Description

Customer Support Engineer - Inductosense

About Us

We design and manufacture sensing technology to monitor corrosion which helps our clients to save costs, reduce unplanned shutdown, meet net zero targets and migrate to a fully digitised solution. Our core technology is based around patented embeddable, wireless, battery-free sensors and we have a full range of digital data collection solutions including IoT and robotics. The unique advantages of the technology also enable us to work with OEMs to integrate our technology into products during manufacture.

Since we spun out of the University of Bristol in 2015 we have been on a journey of product development, certification and trialling the technology with major companies globally. The Inductosense WAND technology has now been approved by some of the largest companies in the world, including Saudi Aramco, and our clients are now deploying our technology at scale. As a result we are seeing a significant growth in sales and are scaling up the team. This is a very exciting time to join the company

Job Description

We are now looking for a Customer Support Engineer to work with the operations and sales teams on post-sales technical support. This is a customer facing role, based in Bristol, UK with the potential for lots of travel.

The role will include:

  • becoming a technical expert in the Inductosense WAND technology and providing technical support to customers
  • preparing and presenting training materials to third parties
  • mentoring and assessing an installer's ability to successfully install the WAND technology and troubleshoot.
  • data gathering on site, report new applications and potential new opportunities to the sales team
  • Ensuring accurate reporting and identifying any gaps, addressing any issues.
  • working with operations and installation engineers to support and supervise installations (onshore and offshore sites)
  • working with the technical account managers to develop case studies
  • working with operations and R&D to update product manuals and training materials
  • working with production to ensure goods are ready in time
  • maintaining a positive relationship between end-user, facility, and partners.
  • ownership of technical query register
  • Support closure of any competency gaps
  • Travelling world-wide to customer sites on a frequent basis

Profile

The ideal candidate will:

  • have a minimum of HNC in relevant Engineering discipline or ONC/NVQ Level 3 (such as City & Guilds)
  • have previous exposure to working in potentially hazardous environments on offshore & onshore operational Oil or Gas installations with valid offshore working and medical certificates
  • be an excellent problem solver
  • have exceptional attention to detail
  • have awareness of best practices for operational oil & gas sites
  • have a high level of Health & Safety awareness with some relevant certifications
  • have experience of working with customers
  • have exceptional interpersonal and communication skills
  • be proficient with standard computer software (such as MS Word and Excel) and be able to write detailed reports & maintain an organised system of files.
  • be able to travel internationally
  • be able to commute to a head office in Bristol and eligible to work in the UK