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Call Centre Admin Assistant

3 months ago

Telford, Telford and Wrekin, United Kingdom Specsavers Full time

Admin/Call Centre Assistant

Store:
Specsavers Telford

Hours:
Part Time - 30 hours/4 full days (Weekend working essential)

Benefits:
Bonus, Specsavers Perks, Shopping Centre Discounts, in store Staff & Family discounts
-
Previous Admin or Call Centre experience required_


At Specsavers, our Receptionists / Call Centre / Customer Service Advisors are essential in shaping the beginning of our Customer's journey.


We're looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential.


Joining our team, you'll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.


  • Answering all telephone calls in a prompt, clear and friendly manner
  • Transferring calls efficiently
  • Responding to customer enquiries
  • Ensuring customer details are captured accurately when booking appointments
  • Dispensing over the phone
  • Triaging patients with eye & health concerns


Join our team and you'll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers.

We'll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.

If you are interested please click
Apply as this vacancy will close once we have filled all available places.

INDR

Job Types:
Part-time, Permanent

Salary:
Up to £10.62 per hour

Expected hours: 30 per week

Benefits:

  • Company pension
  • Onsite parking

Schedule:

  • Day shift
  • Weekend availability

Work Location:
In person