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Veterinary Receptionist
1 week ago
About Us
We are a successful, small animal, veterinary practice based in Lytham St. Annes. We have a large team of friendly staff and we are now looking to add to that amazing team
The Role
Part time permanent contract working Thursday & Saturday hours)
Flexible with hours depending on business needs
Willingness to work overtime to cover holidays/absence
You will be working alongside our experienced team of 8 receptionists, to be the first point of contact with our clients, ensuring that their experience with us is first class from beginning to end.
Responsibilities
Meet and greet clients and visitors to the practice
Make appointments and arrange schedule for vets and nurses
Answer telephone calls promptly and deal with all enquiries
Answer queries from clients and callers and pass them to the relevant member of staff.
Take orders for repeat prescriptions and food
Maintain front of house cleanliness and tidiness
Daily and weekly cashing up and balancing tills daily
Stock control/orders for front of house/food/ off the shelf items
Ability to multitask under pressure
Confident in handling sensitive situations
Recovering monies and reconciling accounts
Benefits
Discounts on veterinary products
Company pension scheme (after 3 months service)
5.6 weeks holiday (increasing for long service)
Salary up to £10.14 per hour
Job Type:
Part-time
Salary:
Up to £11.44 per hour
Expected hours: 9.5 per week
Benefits:
- Company events
- Company pension
- Employee discount
Schedule:
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
Experience:
Customer Service: 1 year (required)
- Receptionist: 1 year (required)
Work Location:
In person
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