Float Client Care Assistant

7 months ago


St Johns Wood, United Kingdom Village Vet Full time

**Float Client Care Assistant (Veterinary Receptionist)**

**Salary: £27,455 per annum**

**Location: Village Vet: St Johns Wood, Ealing, Maida Vale, Primrose Hill, Highgate.**

**Job Type: Permanent, Full-time**

**Hours: 42 hour week
- 8 hour shifts and 1 in 6 Saturday mornings.**

An opportunity has arisen to join our team at our London team as a Float Client Care Assistant.

You will be covering across our London region and responsible for ensuring both our clients and patients receive professional five-star service throughout their time with us.

This role is fast-paced, friendly and fun with no working day the same.

**Your role and responsibilities**
- Liaising with the clients and the clinical staff to ensure effective customer service
- Meeting and greeting clients with an effortless smile
- Booking appointments & diary management
- Taking payment for services and products
- Managing cash, stock and debts
- Opening and closing the practice

**Benefits**
- 5 weeks holiday + bank holidays + Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including:

- Employee assistance program
- Eye care voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme

**About us**

We are a well-established, Royal College of Veterinary Surgeons (RCVS) accredited, small animal primary care practice that covers the locations of London, Hertfordshire, and Cambridgeshire.

Alongside all our primary care services we also have four 24-hour continuous care hospitals made up of our highly certified specialists and general practice staff to ensure the highest form of veterinary care for the benefit of pets and clients alike.

**Part of an amazing global family**

Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best - caring for pets. We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.

The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make **A BETTER WORLD FOR PETS**.

Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best - caring for pets.

Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.

Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.

Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.


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