Partner Services Executive

2 weeks ago


London, Greater London, United Kingdom Arsenal FC Full time
We are looking for a
Partner Services Executive to deliver exceptional servicing and account management to our commercial partners.


In this exciting role, you'll be building fantastic relationships with our commercial partners, working with them to maximise all partnership opportunities and to provide a best in class customer service.


Who we are


We are one of the most famous clubs in world football, with a rich heritage and history of success - read more about our history, here.


Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all.


We have a very defined purpose:
to act for a winning team, culture and community.

We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).


Your day-to-day

  • Deliver exceptional service to our commercial partners and ensure all contractual obligations are fulfilled flawlessly at all times.
  • Work closely with our partners to implement our joint strategy.
  • Build a detailed knowledge of our partners' business to help drive mutually beneficial activation programmes.
  • Work with partners to maximise the value of their rights, including identifying and delivering opportunities for partners to activate their club association.
  • Ensure our Partner Services team remain the main point of contact for partners whilst collaborating with and maximising the expertise of our relevant internal teams.
  • Work collaboratively with the Partner Services team to stay updated and informed with best practices and new methods of working.

What we are looking for

  • Experience of providing firstclass account and project management on behalf of brands.
  • Someone proactive, with a continuous improvement mindset.
  • A strong understanding of brand marketing and experience of managing and implementing campaigns across traditional and new media channels specifically digital and social media.
  • Experience of rights management and fulfilment (including brand approvals and brand guardianship)
  • Attention to detail and excellent organisation, planning and project management skills to ensure flawless delivery of rights.
  • Excellent relationship building skills with people of all levels, and someone who is a team player.
**Why choose us

At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees.


As one of our Gunners, you will receive:

  • An exciting reward and recognition scheme
  • Generous holiday allowance which increases with your length of service
  • Great internal learning and development programmes
  • A flexible hybrid working model
  • Discounted Arsenal season tickets
  • A competitive health and wellbeing benefits package
  • A leading Employee Assistance Programme
  • Great discounts with some of our Partners

Arsenal for Everyone


Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family.

We believe that diversity of background, skills and experience drives our success on and off the pitch.

**Disability Confident Leader

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