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Server/waiter/waitress

4 months ago

London, Greater London, United Kingdom Burger & Lobster Full time

Calling all pioneers and mavericks:
find your tribe at B&L. Join us on our journey to become world leaders in lobsters and pioneers in burgers.

If you have unbounded creativity, shared enthusiasm and pure expertise then reach out; we're confident that by working together, a truly extraordinary union can be born.


Duties

  • Ensure compliance with the opening hours of the restaurant
  • Wipe down the benches
  • Align the tables
  • Polish and set up all the tables with napkins and cutlery
  • Clean, refill and place salt and pepper on tables
  • Ensure all the stations are supplied
  • Ensure all condiments are stocked up and placed on tables and stations
  • Refill the stations with glass cloths, sanitizer, napkins and wet wipes
  • Refill dessert fridges and dessert toppings
  • Ensure all the tills are restocked with till rolls and PDQ rolls
  • Ensure the toilets roll dispensers are restocked
  • Refill soap and hand cream
  • Ensure bins are clean and empty
  • Ensure staff room is clean
  • Ensure orders are repeated to the costumers before processing them (food and drinks)
  • Ensure orders are correctly communicated to the kitchen via squirrel
  • Ensure customers are aware of delays and waiting times
  • Ensure important information is shared with the other members of the staff
  • Set up costumers tables with correct cutlery according to their food order
  • Ensure food is served quickly and to the highest standard
  • Collect payments
  • Ensure customers had a pleasurable meal/experience
  • Restock stations with napkins, wet wipes and sauces
  • Wipe down all chairs and benches
  • Sweep floor thoroughly
  • Place sauces in fridges
  • Clean the station
  • Ensure dirty laundry is placed in correct bags
  • Empty all the bins including toilet bins
  • Clean staff area
  • Polish remaining cutlery
  • Place all chairs on tables

What's in it for you?

  • Competitive hourly rate up to £15.22 (inclusive of noncontractual tronc)
  • 50% team discount hope you like lobsters.
  • Working a bank holiday?
  • We've got you—double pay
  • Birthday off? Duvet day?
  • For sure. An extra day of annual leave alongside 5.6 weeks holiday.
  • Pension scheme the older you will thank you.
  • Need flexibility? Let's make it happen.
  • Your restaurant, your success. Quarterly bonuses for management teams.
  • Want to run your very own Burger & Lobster? we grow our own. 67% of our GMs are homegrown, and 100% of our Head Chefs.
  • Need help? We partner with Hospitality Action to support you when you need it.
  • Hungry? free meals when you're working.

Who we are:

Food innovation and team member education are what makes us tick. And our utter obsession with all things burgers and lobsters makes it easy.

With a heart for provenance and the drive to continually source only the highest quality ingredients around, whether that's our food or team members, our recipe is simple:
source the best, treat it with respect and have a great time along the way.

You'll need to be:

  • Give an awardwinning welcome to each of our guests
  • Able to deliver exceptional service
  • See hospitality as a career, not just a job
  • Can play well with others, after all, we're all one big team
  • Able to cope well in a fastpaced restaurant environment
- you'll have done this before


Please note that due to the nature of the industry, you will be required to work on a shift basis on a rota basis.

All applicants will be required to prove that they are legally allowed to work in the United Kingdom.

INDFOH