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RDC Senior Healthcare Assistant

3 months ago


Neath, Neath Port Talbot, United Kingdom Swansea Bay University Health Board Full time

Job summary

The Rapid Diagnosis Centre has two dedicated pathways for seeing patients with vague symptoms and patients with neck lumps, that the GP feels may have a cancer and offer a rapid evaluation to aid in diagnosis. The clinics are held a Neath Port Talbot Hospital.

The postholder will assist the RDC CNS's in supporting the patients through their clinic appointments by liaising with the patients, taking observations and other duties relevant to the role. The RDC team is a small team and this role is vital to the smooth running of the clinic.

Main duties of the job

The main role and responsibility of this position is to provide patient and clinic support. The role will involve patient support prior to their visit to the RDC; helping to coordinate the patients experience throughout the clinic; and assisting the CNS's with completing required investigations such as phlebotomy, ECG and other clinical investigations.

Sensitive and effective communication skills are essential for this patient-centre role.

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Person Specification

Experience

Essential

Previous experience working as a HCSW

Desirable

Previous experience of working within the speciality

Knowledge

Essential

QCF Level 3 or willingness to complete in agreed time frame Knowledge and understanding of the Code of Conduct for Healthcare Support Workers in Wales Knowledge of the fundamental aspects of care and the importance of the promotion of health and wellbeing Understands the principles of confidentiality Understanding of basic physiology Understanding of Health Board Values

Desirable

Understanding of caring for individuals with particular conditions dementia

Skills

Essential

Ability to work effectively as a team player Ability to communicate effectively with patients/relatives/carers and members of staff Caring, compassionate attitude to patients Ability to deal with non-routine and unpredictable nature of the workload

Desirable

Ability to speak Welsh