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Clerical Officer

3 months ago

Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time
Working as part of a team to provide administration and clerical support to the Maxillofacial Laboratory

  • To operate and maintain an accurate and efficient clerical and administration system
  • Ensure high standards are maintained in a safe environment, which promotes equality and sensitivity for all individuals
  • To manage the registration, booking and monitoring of workload into the laboratory database
  • To ensure that information is accurately recorded on the appropriate computer systems
  • To provide a professional and courteous service in response to telephone enquires from clients, suppliers and patients
  • To update and maintain the accuracy of patients records relating to the laboratory
  • To ensure patients privacy is protected by maintaining confidentiality when dealing with colleagues
  • To maintain good working relationships with partners
  • To ensure adherence to the Trust's Policies and Procedures, by assisting in staff training and awareness
  • To validate and produce monthly invoices as required for the laboratory
  • To monitor stock levels within the laboratory and order consumables as required
  • To package and distribute appliances approved for dispatch
  • To provide administration support to the laboratory transitioning to a digital working environment
  • Support the administration of the lab quality management system (QMS)


Specialist Surgery is one of the Directorate that makes up NOTTSCaN Division within Oxford University Hospitals NHS Foundation Trust covers four sites across the county.

Specialist Surgery covers Ear Nose and Throat, Plastic Surgery, Oral and Maxillofacial Surgery, Vascular Surgery and Head and Neck.

Specialist Surgery is a friendly and collaborative place to work.

You will be working closely with a dedicated and caring multi-disciplinary team who strive to uphold all the Trust values.

Specialist Surgery offers a vast number of opportunities for career progression and expanding your knowledge.

  • To manage the registration, booking and monitoring of workload into the laboratory database
  • To ensure that information is accurately recorded on the appropriate computer systems
  • To provide a professional and courteous service in response to telephone enquires from clients, suppliers and patients
  • To update and maintain the accuracy of patients records relating to the laboratory
  • To ensure patients privacy is protected by maintaining confidentiality when dealing with colleagues
  • To maintain good working relationships with partners
  • To ensure adherence to the Trust's Policies and Procedures, by assisting in staff training and awareness
  • To validate and produce monthly invoices as required for the laboratory
  • To monitor stock levels within the laboratory and order consumables as required
  • To package and distribute appliances approved for dispatch
  • To provide administration support to the laboratory transitioning to a digital working environment
  • Support the administration of the lab quality management system (QMS)
  • Undertake specific organisational and administrative duties as required. Ensure quality monitoring procedures are maintained and ensure completion of all statistical returns
  • Support the operation of the overall department when required
  • Participate in department projects, including audit and quality initiatives pertinent to the role
  • When undertaking preparation for clinics, ensure all relevant documentation is available to assist in the smooth running of the clinics