Administrator

1 week ago


Eastleigh, Hampshire, United Kingdom VTCT Full time

Job Title:
Administrator - VTCT Assessment Team

Location:
Aspire House, Eastleigh

Proposed Start:
ASAP. Immediate start available

Working Hours:37 per week, ability to be flexible around core hours 10:00 - 16:00

Salary:
£24,965 per annum (based on FTE of 37 hours)

The Assessment Administrator works as part of an office-based team. The role is a complex administrative role that involves working with a range of internal and external stakeholders. Attention to detail, the ability to prioritise tasks and managing your own time are essential skills for this role.

This is a great opportunity for anyone who enjoys a detailed oriented approach to work and has experience within administration.


VTCT is the UK's market-leading specialist vocational and technical Awarding Organisation (AO) and End-Point Assessment Organisation (EPAO) for the personal services and well-being sector, with a number of qualifications in sports therapy, fitness, and learning and development.


Benefits _(Please enquire if you would like more information about these before you apply)_**:

  • 26 days annual leave + bank holidays, rising to 27 days after 2 years.
  • Day for your birthday
  • Life assurance 4* salary
  • Flexible working arrangements (including compressed hours)
  • Enhanced sick pay benefits after probation (3 months full pay)
  • Enhanced pension contributions after postponement period (up to 10% employer contributions)
  • Retail discount offers
  • Cycle to work scheme
  • Employee assistance programme
  • Wellbeing initiatives and support
  • A vibrant array of social opportunities
  • Free parking, free tea and coffee and free fruit
  • Healthcare services worth up to £1,400 and access to 24/7 GP services
  • Regular massages for office staff
  • Wide array of training and development opportunities

Principal Responsibilities include _(Full job description is available upon request)_**:

  • Performing a range of administrative tasks, some complex and highly regulated, using established procedures and resolving anomalies as they arise
  • Maintaining an effective, positive and productive relationships with all stakeholders
  • Preparing, revising and amending assessment papers and materials for, and in line with, quality reviews
  • Providing direct support to examining and moderation teams
  • Providing advice, guidance in support of internal and external assessment processes
  • Working collaboratively with other the Assessment, Qualification and Processing teams
  • Contributing to new procedure and system development to see if they represent improvements over existing methods with assessment development, maintenance, and delivery.

Essential Criteria _(as part of our commitment to support people with disabilities, anyone with a registered disability who meets this criteria will be offered an interview.

Please make us aware if this applies to you)_**:

  • 2 years' experience of working in a busy and complex administration environment.
  • Some experience working with Audit Trails.
  • Great interpersonal skills and ability to work with a variety of people.
  • Excellent communication and customer service skills (oral and written).
  • Ability and willingness to work effectively within a team as well as on independent projects.
  • Experience prioritising workload and using initiative.
  • Proficiency with Microsoft Office suite and experience using bespoke IT systems.

Desirable Criteria:

  • Experience of project management.
  • Experience working within a regulated environment.
  • Experience working within customer support OR performing stakeholder management.
  • Experience using statistical software.

Application closing date:12th June 2023

Interview dates:19th June

Job Types:
Full-time, Permanent

Salary:
£24,965.00 per year

Benefits:

  • Additional leave
  • Company events
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Flexitime
  • Free flu jabs
  • Free parking
  • Onsite parking
  • Paid volunteer time
  • Sick pay
  • Store discount

Schedule:

  • Flexitime
  • Monday to Friday

Experience:

  • Administrative: 2 years (required)

Work Location:
In person
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