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Medical Secretary/admin Assistant

3 months ago


London, Greater London, United Kingdom Somerford Grove Practice Full time

As part of the Admin Team the post holder, along with the other team members is responsible for undertaking a wide range of administrative and secretarial duties and the provision of administrative support to the multidisciplinary team.

Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).


Main duties of the job

  • Scan patient related documentation and attaching scanned/electronic documents from secondary care to patients healthcare record
  • Code clinical data on EMIS Web using SNOMED codes
  • Maintain accurate patient records
  • Input data into the patients healthcare records as necessary
  • Type letters, reports and associated documentation as required
  • Maintain an accurate referral database; eRS Management
  • Answer incoming phone calls, transferring calls or dealing with the callers request appropriately;Manage all administrative queries as necessary
  • Carry out system searches as requested Recall patients for annual checks
  • Maintain a clean, tidy, effective working area at all times
  • Support all clinical staff with general administrative tasks as requested


Summarise medical records
  • GP2GP / Lloyd George notes
  • Return medical records (for patients who have left the practice) to the Health Authority (PCSE)
  • Manage all enquires in an effective manner
  • Liaising with external agencies such as hospitals and community services,

Knowledge and Skills

  • EMIS user skills
  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure

Qualifications

Essential criteria
Educated to GCSE level or equivalent

Desirable criteria
GCSE Mathematics & English (C or above) NVQ Level 2 in Health and Social Care/Business Administration

Experience

Essential criteria
Experience of working with the general public.

Experience of working in a health care setting.

Experience of administrative duties

Benefits:

  • Bereavement leave
  • Company pension
  • Cycle to work scheme
  • Free flu jabs
  • Free parking
  • Onsite parking
  • Sick pay

Schedule:

  • Monday to Friday

Experience:

  • Medical Secretary/Admin: 1 year (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person

Application deadline: 19/06/2024

Reference ID:
Somer2/2024