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Stores Logistics Manager

3 months ago

London, Greater London, United Kingdom TikTok Full time
TikTok is the leading destination for short-form mobile video. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Our platform is built to help imaginations thrive. That's how we drive impact - for ourselves, our company, and the communities we serve.

We are the strategic operation team with team members based globally to serve the logistics and supply chain service for E-commerce businesses.

We want to connect, support and serve for all operations, solutions and product teams within Global E-commerce Logistics.

  • Drive the deployment of operations country wise, and build partnerships with key players in logistics and/or sellers;
  • Conduct market and industry research, create operation plans to address issues and hedge the risks caused by market or policy changes if needed;
  • Responsible for the SOP and operation performance indicator (KPI) of service vendors, and the strategic corporation with business partners;
  • Ensure procedures and regulations are enforced, and continuously improve the key metrics of productivity, service quality, costeffectiveness and stakeholder satisfaction.
Bachelor's degree or higher, preferably with supply chain operation management background

  • At least 3 to 5 years of working experience in ecommerce marketplace Logistics solution design or operations
  • Fluent in Arabic to work with Arabicspeaking merchants and 3PLs.
Experienced in logistics solution design & build-up;

  • Experienced in SOP design and logistics partner management;
  • Solid data analysis skills with a strong business sense;
  • Good understanding of the KSA market, with work experience is preferred.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.