General Manager

2 weeks ago


Stirling, Stirling, United Kingdom The Stirling Highland Hotel Full time
About Us:
With a rich legacy of over 60 years, **our company** has hotels in its DNA.

Specializing in hotel acquisition, ownership, management, and investment, we possess and manage hotels throughout the UK, featuring a diverse mix of our proprietary and international brands.

**Customer-centric** and with our team at the core of our achievements, **we take pride in** our **established** history and **exciting** future.

Innovative and enthusiastic, we have the **competent** individuals and **advanced** systems to assist you in **achieving** optimal results for our guests, team, and business. **We are committed to nurturing our staff and integrating them into our progression.**


About the role:
**In line with our continuous growth,** we present an **engaging** opportunity for a General Manager to join **our vibrant team**. You will be overseeing 96 bedrooms, a leisure club and spa, Scholars restaurant, and **meeting and events spaces** that boast AIM accreditation, MIA & HBAA membership, and the added feature of an observatory.
Our General Managers are **fully** supported and empowered to **oversee every aspect** of their hotel - from **team dynamics** to **creating a memorable guest experience** and **steering** commercial prosperity.

Key Responsibilities:
  • Set clear performance objectives and motivate, lead, and guide the team **towards success**.
  • Strive for operational **excellence** in all endeavors.
  • Prioritize the highest safety standards for our guests and staff members.

    Implement and bring to life our tools related to Operations, Health & Safety, HR & Training, Sales, Marketing, and Revenue.


About you:
**As an inspiring** leader with a profound enthusiasm for hospitality, you should have a **proven** track record as a hotel executive and **be thrilled** **at the opportunity** to elevate the hotel to new heights.

You are:
  • Innovative, **imaginative**, and invigorated by **change**.

    A sociable figure who your team will look up to, yet also analytical, monitoring your business, predicting the future, and driving the team to seize **relevant** opportunities.


  • Proficient in time management, **well-organized**, and adept at operating in a fast-paced setting.
    An empathetic individual **who fosters strong bonds** both within the team and the local community.
    Resilient and possessing **the capacity** to remain composed and rebound when things **diverge from the plan**.
    **The public image and the driving force** behind our hotel, someone **recognized** by our guests and the local community, and **desired** by our team for guidance.

    What's in it for you:
    A **competitive** salary package.
    Participation in the company's bonus program.
    Pension scheme.
    Diverse supplementary benefits typical in the hospitality sector.

    The Stirling Highland Hotel, a 4-star establishment, is located in the heart of a city known as the **Gateway to the Highlands**.

    Featuring a magnificent Victorian building and an ancient observatory, the hotel comprises 96 rooms alongside a health club and pool.

    Erected in 1854 as the city's High School, the Stirling Highland Hotel is conveniently positioned to explore Stirling, its nearby castles and battlegrounds, as well as the breathtaking Scottish Highlands.


**Additional Perks Include:**
  • Cairn Group Staff Discount Scheme
  • Retail and travel discounts
  • Referral Scheme
    Induction and training scheme
    Employee Recognition Program
    Pension plan
    Meals provided during shifts
    Uniform
    Cycle to Work Program**
    Complimentary use of Leisure Facilities
    **eligibility may vary based on remuneration**



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