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Customer Service

3 months ago

Leeds, United Kingdom Office Angels Full time

Our client, a manufacturer based in Leeds, is seeking a dynamic Customer Service and Sales Administrator to join their team.

As part of this thriving manufacturing organisation, you will play a vital role in ensuring a seamless customer experience, delivering exceptional service and support.

Job Title: Customer Service Coordinator

Location: South Leeds ??

Remuneration: £25,700 + Bonus Scheme ??

Contract Details: Permanent, Full Time ?

Responsibilities:

  • Deal with incoming sales and enquiries via email and phone
  • Work collaboratively across departments, to ensure a smooth customer experience.
  • Process sales orders in line with Service Level Agreements
  • Book and despatch pallet orders
  • Manage outstanding invoice queries, and provide proof of delivery
  • Scan and file sales orders and related documents, maintaining organised records
  • Handle general enquiries and address customer concerns with professionalism and empathy

If you are a natural problem-solver, have excellent communication skills and enjoy working in a fast-paced environment, this could be the perfect opportunity for you

Bring your enthusiasm, organisational skills, and dedication to our client's team and thrive in a role that offers hybrid working, competitive compensation, and the chance to make a difference every day.

Apply today and take your customer service and administration career to the next level

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.