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Senior Customer Service Representative Wanted
4 months ago
Overview:
Responsibilities:
- Provide topnotch customer service by addressing inquiries and resolving issues promptly
- Conduct data entry tasks accurately and efficiently
- Analyse customer needs to offer appropriate products or services
- Uphold phone etiquette standards during all customer interactions
Skills:
- Excellent communication skills
- Strong data entry abilities
- Ability to analyse customer needs effectively
- Proficient in phone etiquette practices
Join our team as a Senior Customer Service Representative and contribute to delivering outstanding service to our diverse customer base.
Pay:
From £13.00 per hour
Expected hours: 37.5 per week
Benefits:
- Company pension
- Employee discount
- Free parking
- Onsite parking
Schedule:
- Monday to Friday
Application question(s):
- Have you got what it takes to be a great Customer Service Representative?
I was really disappointed with the service you provided. Not only you didn't deliver enough glasses, the ones that arrived had smudges and we had to wash them.
This made our event day stressful and defeated the whole point of hiring equipment from you.
I'm not happy.
Tim
- What kind of CRM are you familiar with?
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 5 years (required)
Work Location:
In person
Application deadline: 28/06/2024
Expected start date: 24/06/2024
