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Foodbank and Energy Generalist Adviser

4 months ago

Hull, Kingston upon Hull, United Kingdom Citizen's Advice Hull and East Riding Full time
Foodbank and Energy Generalist Adviser - 1 x full time post

Based in Bridlington with travel to Beverley (travel expenses paid).

Salary scale:
£26,657 pa

Hybrid working policy in operation, part of your working week can be completed from home.


It is the Trussell Trust's aim to end food poverty in the UK and they recognise advice and financial inclusion as playing a key part in ensuring the financial stability of those in receipt of food parcels and those facing destitution.

Trussell Trust have funded CAHER and East Yorkshire Foodbank to deliver a foodbank advice project.


Similarly, Northern Powergrid have funded CAHER to deliver an energy benefits/efficiency and generalist advice project to people living in the East Riding of Yorkshire and Hull.


We are looking for an enthusiastic adviser to provide high quality 1-1 generalist advice, support and casework on a range of issues relating to income maximisation.

The project will be delivered primarily at a generalist level, with casework and follow-up where required by the client.


The post holder should have knowledge of the current law and policy in relation to welfare rights and money advice and at least 1-year experience of providing legal advice on a wide range of issues to members of the public.


The post holder will operate triage sessions at foodbanks, with follow up working being carried out at CAHER offices, over the phone or digitally.

They will also support the generalist advice drop-in sessions in Bridlington and Beverley. Referrals will be made from East Yorkshire Foodbank, with a call-back system in place.


We are interested in driven, passionate individuals who have a desire to help clients and are able to deliver advice in a target driven environment.

Ideally, but not essential, you will hold the Generalist Certificate in Advice Work (or equivalent).

Closing date is:
Friday 21st July :00pm.

Interviews will be held on Monday 31st July in Bridlington and Tuesday 1st August in Hull.

CVs will not be accepted.

Salary:
£26,657.00 per year

Schedule:

  • Monday to Friday

Work Location:
In person

Application deadline: 21/07/2023

Reference ID: 2023/34/FEA