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Housing Adaptations Support Officer
3 months ago
About us
East Staffordshire Borough Council is a high performing authority and a great mix of town and country. Our attractive benefits package includes the Local Government Pension Scheme; flexible working hours; generous annual leave; hybrid working; development opportunities and free car parking. The Council offices are based at Burton Town Hall in Burton upon Trent, which is also located close to the train station.
The role
An opportunity has arisen for a Housing Adaptations Support Officer to join our Environmental Health Team, providing administrative support to the Housing Adaptations Team as part of the Disabled Facilities Grant Process.
The successful applicant will be responsible for providing a customer-focused service for Disabled Facilities Grants; including being the first point of contact for all grant enquiries, ensuring all information is accurately recorded in the database, processing all payments and invoices in accordance with the Council's procedures and recording and responding to requests regarding land charges.
You will also be responsible for requesting and processing reports and referrals for adaptations and working closely with partners and stakeholders.
Key requirements
The post holder will require skills and experience necessary to provide advice and guidance to advise on Disabled Facilities Grants.
You will need to be self motivated, organised and committed to deliver an exceptional customer focused service with excellent interpersonal and communication skills.
Skills & experience
We are looking for an individual who is able to work both autonomously and as part of a team. You should posses excellent written and verbal communication skills, with the ability to analyse and interpret legislation.
The successful applicant should also possess the ability to build effective relationships with internal and external stakeholders at all levels.
Additional information
This post is offered as a temporary post covering maternity cover. is a temporary position for a period of 2 years.
