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Service Delivery Specialist
3 months ago
If you have at least 2 years' experience in building phone systems on portals and delivering broadbands and are looking to join a company with a second to none reputation where you can work within a supportive and friendly team, this could be the perfect role for you.
Let's look at the role and responsibilities:nYou will be responsible for managing client orders end to end and use the tools within the business to deliver a fantastic customer experience every time and both simple and complex solutions.nYou will be working within a knowledgeable team environment, who support each other to achieve the quality they are so well known for.nYou will be required to collaborate with your team mates to deliver service targets, on your own and collectively.nYou will be responsible for heading up the delivery of hosted and broadband services and your role will grow in time as the business expands.
Hosted system builds / Orders / Leased lines / Cabling, Access points/ 365 / Cloud IT solutions where needed, with support from our vendors.
If this sounds like you – here's what we're looking for in the ideal candidate:nA minimum of 2 years building phone systems on portals.nA proven track record in service & implementation using hosted products.nThe confidence and strong rapport building skills to be able to troubleshoot for a client on-site.nThe ability to be able to explain technical solutions to a client in a simple way.nBeing able to cable would be an advantagenExperience with working on wireless access pointsnYou'll be a Team Spirited person, who collaborates well with others and shares ideas.nYou must have pride in your work and be as quality obsessed as the rest of the teamnProven practise in delivering client focused solutions based on customer needs.nDemonstrable results in managing multiple queries at a time, with attention to detail.nCompetent user of MS Office products, particularly Word, Excel and Outlook.nExperience in on-site and off-site system installations.
What's on offer?nup to £40knNo Weekends or Bank Holidays.
n4:30pm Finish Monday – Thursday, 4pm Finish every Friday.n21 days annual leavenTraining Programme with industry recognised QualificationsnPersonal Development Plan to get you where you want to go in your career.nA supportive & friendly environment where you matter.
