Reservations Agent
2 weeks ago
Who are we?
Ty SA is a serviced accommodation and holiday rental management company.
We started back in 2019 and fast forward to today we now managing over 100 properties all across the UK.
We are expecting huge growth over the next few years and that's why we are looking for a motivated individual to join our growing teamWhat will I be doing?
As a remote based Reservations Agent you will be mainly responsible for guest communications and provide a great customer experience from when they first book their stay with us through to when they check out
Other roles include:
- Managing bookings/issuing invoices using our channel management software.
- Writing guest reviews and responding to reviews left by guests.
- Liasing with the rest of the team such as the cleaning team and property setup/maintnance team to resolve any issues that may arise
- Occasionally visiting properties for inspections or meter readings
- General administrative assistance
What are we looking for?
- Excellent communication skills
- The ability to think independently
- A commitment to providing fantastic customer service
- A competent level of I.T. proficiency
- Previous experience in hotel/hospitality industry preferred but not essential
Salary
- The salary for this role is £23,000
- Work phone and laptop will be provided as well as mileage expenses
Salary:
From £23,000.00 per year
Schedule:
- Monday to Friday
- Weekend availability
Application question(s):
Work Location:
In person
Reference ID:
Ty SA Reservations Agent
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